Marketplace Growth Lead — eCommerce Ops

Payless

Miami (FL)

On-site

USD 78,000 - 95,000

Full time

14 days+

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Job summary

Payless is seeking a Marketplace Manager to lead Walmart Marketplace initiatives in the US. You will own listings, pricing, inventory sync, promotions, and performance analytics to drive profitable growth.

The role requires 3–5+ years on Walmart Marketplace, strong Excel skills, PIM familiarity, and cross‑functional collaboration with merchandising, IT, and logistics. This full‑time position reports to Head of Franchising & US Ops in Miami.

Qualifications

Bachelor's degree in business, marketing, eCommerce, or related field.
3–5+ years of experience managing Walmart Marketplace or other major online marketplaces.
Experience with eCommerce platforms, PIM, and inventory systems.
Strong understanding of marketplace operations, catalog management, and fulfillment.
Advanced analytical skills with proficiency in Excel and reporting tools.
Excellent organizational, communication, and project management skills.

Responsibilities

Lead the implementation and launch of the company's Walmart Marketplace storefront.
Develop and execute a marketplace growth strategy aligned with eCommerce objectives.
Identify opportunities to expand assortment, increase sales, and improve customer experience.
Manage marketplace onboarding, integrations, and system enhancements.
Create, optimize, and maintain high-quality product listings.
Ensure accurate data, images, attributes, and SEO-optimized content.
Resolve catalog issues including suppressed listings, duplicate SKUs, and content errors.
Monitor listing quality scores and improve product discoverability.
Coordinate inventory across Walmart Marketplace and internal systems.
Monitor inventory health and prevent stockouts or overselling.
Work with merchandising, purchasing, and warehouse teams to maintain inventory.
Support order management and fulfillment to meet Walmart performance standards.
Develop competitive pricing strategies and promotions.
Monitor Buy Box performance and pricing competitiveness.
Analyze promotional effectiveness and ROAS; optimize campaigns.
Produce regular performance reports and actionable insights.
Collaborate on seasonal campaigns and product launches.
Ensure compliance with Walmart policies and monitor account health.
Coordinate issue resolution with Walmart Seller Support as needed.
Partner with merchandising, marketing, IT, finance, customer service, and supply chain.
Document procedures and best practices.