Waiter and Waitress

Superior Grill Shreveport; Shreveport (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

A local restaurant is seeking a Waiter/Waitress in Shreveport, Louisiana. You will take orders and serve food and beverages while ensuring that guests feel welcome and satisfied. Responsibilities include providing an excellent service experience, maintaining cleanliness, and handling cash transactions responsibly. Candidates must have at least one year of experience, good communication skills, and the physical ability to perform job duties. Knowledge of alcohol service laws and teamwork is essential.

Qualifications

• Must be of legal age to serve alcoholic beverages.
• Clear written and verbal communication skills are required.
• Physical abilities to carry out the functions of the job description.
• At least one-year experience as a food server within a restaurant is required.

Responsibilities

• Provide the perfect service experience for every Guest.
• Ensure the Guest feels important and welcome.
• Adhere to timing standards for products and services.
• Present menu, answer questions, and make suggestions.

Skills

Basic Math

Verbal

Customer Service

Resolve Conflict

Teamwork

Persistence

High Energy

Sell to Customer Needs

Thoroughness

Professionalism

Client Relationships

Physical Strength

Stamina

Education

High school diploma or equivalent; college degree preferred

Job description

Waiter & Waitress Job Description

The Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times

Responsibilities

• Provide the perfect service experience for every Guest
• Ensure the Guest feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions and make suggestions regarding food and beverage
• Serve the Guest in an accommodating manner
• Must know all food liquor, beer, wine and retail offered
• Apply positive suggestive sales approach to guide Guests
• Pre-bus tables; maintain table cleanliness, bus tables
• Looks for ways to avoid waste and limit costs
• Assist in keeping the restaurant clean and safe
• Provide responsible service of alcoholic beverages
• Deliver food and beverages to any table as needed
• Must follow all cash handling policies and procedures
• Report to property on time and in proper uniform

Requirements

• Must be of legal age to serve alcoholic beverages (May vary by state)
• Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
• Must have clear written and verbal communication skills
• Must have the physical abilities to carry out the functions of the job description
• Must be able to responsibly handle cash transactions
• Must be able to consolidate and coordinate needs for all tables within their station
• Must be able to carry food and beverages
• Must be able to work in a team environment
• High school diploma or equivalent; college degree preferred
• At least one-year experience as a food server within a restaurant, hotel, or conference center operation
• Any related customer service/oriented experience will be considered
• Ability to comprehend and communicate in fluent English

Waiter/Waitress Top Skills & Proficiencies

• Basic Math
• Verbal
• Customer Service
• Resolve Conflict
• Teamwork
• Persistence
• High Energy
• Sell to Customer Needs
• Thoroughness
• Professionalism
• Client Relationships
• Physical Strength
• Stamina