Waiter

Vilamendhoo Island Resort & Spa; Michigan; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Accommodation

Meals provided

Laundry service

Gym access

Team shop

Job summary

Hurawalhi Island Resort is seeking a dynamic waiter to join our Food & Beverage team. You will deliver courteous service and ensure guest satisfaction across our luxury dining venues.

Requirements include a minimum of two years' service at a five-star property, neat grooming, and the ability to upsell while maintaining health and safety standards. Accommodation, meals, laundry and staff facilities are provided on site.

Qualifications

• Minimum two years of service at a five-star property.
• Keep a neat personal hygiene and grooming standard.

Responsibilities

• Be polite, courteous and efficient in attending to guests.
• Greet guests with a warm welcome and make them feel at ease.
• Serve food and beverages to standard as directed by F&B management.
• Set up the station before service and maintain cleanliness.
• Present checks for signature and handle payments.
• Upsell menu items where appropriate while ensuring guest satisfaction.
• Know the menu to confidently recommend dishes and pairings.

Skills

Guest service

Communication

Teamwork

Upselling

Hygiene

Tools

POS systems

Job description

We are looking for a dynamic, self‑efficient Waiter to join our Food & Beverage team at Hurawalhi.

The 90‑villa, adults‑only luxury resort is a renowned culinary hotspot offering epic culinary journeys, which include the largest all‑glass underwater restaurant, 5.8 Undersea Restaurant. We promote a culture of happiness for the well‑being of our team members through their employee journey. We also provide our team members with accommodation, food, laundry services, team shop and other indoor & outdoor activities such as team pool, gym, paddles, tennis, badminton, billiards, etc., that make your job perform at its best.

Main Responsibilities

• To be polite, courteous and efficient in dealing with guest’s needs.
• To smile and make all our guests feel welcome and at ease.
• To serve food & beverage items to the correct standards as implemented by F&B Management.
• Set up the station to the correct standard before service.
• Ensure that the restaurant and bar are clean and tidy at all times.
• To be fully aware of working practices within Health, Safety and Food Hygiene guidelines.
• Present the check to guests for signature in a timely manner.
• Maintain a good working attitude with colleagues.
• To understand the guests needs through body language.
• To give a good service and be able to up‑sell at every opportunity.
• To familiarize oneself with all long‑term and regular guests and special/VIP guests.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy, and serve the guest in a friendly and courteous manner.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Set‑up the tables for guests and arrange the tables for special requests like birthdays, anniversaries, etc.
• To have full knowledge of all food and beverage products available throughout the Food & Beverage outlets to recommend and up‑sell to guests.

Our Requirements

• Any combination of education, training or experience that provides the required knowledge, skills and abilities.
• Minimum two years’ previous service with a five‑star property.
• Must maintain a neat personal hygiene, be clean and well‑groomed (specific standards available).

We offer a great opportunity to make your mark in a company that is focusing on development and career growth.