Waimea/Koke'e Canyon Attendant

Reimagined Parking; Waimea (HI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) Plan

Sick Time Off

Employee Assistance Program

Job summary

A parking facility operator in Waimea, Hawaii, is seeking a Lot Attendant to ensure smooth operations and deliver excellent customer service. Responsibilities include greeting guests, managing vehicle counts, and maintaining facility cleanliness. The ideal candidate is at least 18 years old with prior customer service experience. Benefits include a 401(k) plan and paid sick leave.

Qualifications

• At least 18 years of age.
• Previous customer service experience is preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet arriving and departing guests in a friendly manner.
• Act as traffic controller to direct incoming guests.
• Perform vehicle counts on location throughout shift.
• Perform daily patrols and issue violation warnings.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment.
• Use respectful communication to assist guests.
• Report any accidents or safety concerns immediately.
• Communicate professionally at all times.

Skills

Customer service experience

Communication skills

Ability to verbally communicate with guests

Job description

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness.

The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise

• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests

Benefits

Join our team and enjoy an outstanding benefits package, including:

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable.