LOT ATTENDANT

Ace Parking Inc.; Arlington (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Vacation/Sick for full-time and part-t

Holiday for full-time and part-time

Job summary

ACE Parking is seeking a lot attendant to greet customers and help visitors in a fast-paced environment. You will ensure vehicles are parked safely and provide excellent customer service while guiding guests to available spaces and answering questions about rates and directions.

Ideal candidates have a high school diploma and strong communication skills, the ability to work in various weather conditions, and a cooperative team mindset. Full-time and part-time roles available with benefits.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Ability to work outdoors in various weather conditions.

Responsibilities

• Greet guests and assist customers with parking.
• Ensure vehicles are parked safely and orderly.
• Provide directions and explain parking rates.
• Monitor lot and report security concerns.
• Maintain cleanliness and helpful attitude.

Skills

Communication

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Accountability

• Keep accurate records of daily activities and any issues encountered.
• Monitor the parking facility to ensure the safety and security of customers and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner.
• Perform routine vehicle car counts and report any issues.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.

Family

• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.

Exceptional Service

• Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.

Profitability

• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

What We Can Offer You for All Your Hard Work:

• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees

ACE Parking is an Aff… Individuals with Disabilities, Women, and Minorities to apply (EEO/M/F/V/D) .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.