Wage & Hour Investigator I

Jobtailor; Boston (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Boston, MA seeks a Labor Standards Investigator to enforce wage and hour laws under MA statutes. The role conducts investigations, interviews, site visits, and payroll audits to ensure compliance and protect workers' rights.

Responsibilities include reporting, testimony at hearings, and collaboration with diverse communities. Strong analytical, communication, and leadership skills are essential, with a focus on confidentiality and impartial enforcement.

Qualifications

• Two years of full-time (or equivalent) experience in inspection or investigatory work, or enforcement of wage/hour laws
• Massachusetts Class D driver's license required
• Associate's or Bachelor's degree can substitute for part of experience
• Professional/technical labor standards experience preferred
• Bachelor's degree preferred
• Knowledge of construction and building trades and immigrant communities preferred
• Proficiency with computer-based law enforcement systems
• Strong written and oral communication skills
• Ability to handle confidential information and follow instructions
• Ability to work independently and in a team under deadlines

Responsibilities

• Review and investigate violations of labor standards under Massachusetts law
• Conduct wage complaint interview
• Write reports and respond to inquiries
• Conduct site visits
• Testify at hearings and grand jury
• Support enforcement of wage/hour/child labor laws
• Conduct payroll audits and analyze financial records
• Communicate with the public via phone and virtual platforms
• Engage with diverse communities

Skills

Organizational skills

Analytical skills

Interpersonal skills

Leadership skills

Written and oral communication

Language fluency desirable (Spanish,),

Education

Associate's degree in related discipline

Bachelor's degree in related discipline

Tools

Microsoft Office

Computer-based law enforcement systems

Job description

• Review and investigate violations of labor standards under Massachusetts General Laws Chapters 149 and 151 and related regulations and statutes
• Conduct interviews concerning complaints of wage violations
• Write reports and respond to inquiries from employees, employers, and representatives regarding applicable laws, codes, rules, and regulations
• Conduct site visits
• Testify at civil and criminal hearings and before the grand jury
• Support enforcement of wage, hour, child labor, prevailing wage, and related laws
• Conduct payroll audits and analyze financial records
• Communicate extensively with members of the public through telephone and virtual platforms
• Work with people and communities from different ethnic, cultural, and economic backgrounds

Requirements

• At least two years of full-time, or equivalent part-time, professional or technical experience in inspection or investigatory work or in the regulation or enforcement of wage and hour laws, or any equivalent combination of required experience and applicable substitutions
• Current and valid Massachusetts Class D motor vehicle operator's license required
• Associate's degree with a major in a related discipline may substitute for one year of required experience
• Bachelor's degree with a major in a related discipline may substitute for the required experience
• Professional, technical experience and/or investigatory work in labor standards preferred
• Bachelor's degree preferred
• Prior knowledge of construction and building trades and/or immigrant communities preferred
• Proficiency with computer-based law enforcement systems
• Organizational, analytical, interpersonal, leadership, written and oral communication skills
• Microsoft Office proficiency and excellent computer skills
• Ability to handle confidential information, exercise sound judgment, recognize problems, and develop solutions
• Ability to follow instructions and gather information through observation, questioning, and examination of records and documents
• Ability to work independently and as part of a team under deadlines
• Spanish, Portuguese, Chinese, or other language fluency desirable

Core Competencies

Demonstrates expertise in labor standards enforcement, including conducting investigations, audits, and interviews related to wage violations. Proficient in communication and collaboration with diverse communities while maintaining confidentiality and exercising sound judgment.

Highest-signal resume keywords

• Labor Standards Enforcement
• Wage And Hour Law Regulation
• Investigatory Work Experience
• Microsoft Office Proficiency
• Bilingual Communication Skills

Hard Skills

• Investigatory Work
• Payroll Audits
• Financial Record Analysis
• Report Writing
• Site Visits
• Testifying In Hearings
• Conducting Interviews
• Labor Standards Knowledge
• Computer-Based Law Enforcement Systems
• Confidential Information Handling

Soft Skills

• Organizational Skills
• Analytical Skills
• Interpersonal Skills
• Leadership Skills
• Written And Oral Communication Skills

Certifications & Qualifications

• Massachusetts Class D Motor Vehicle Operator's License

Industry Keywords

• Massachusetts General Laws
• Child Labor Laws
• Prevailing Wage Laws
• Construction Trades Knowledge
• Immigrant Communities Awareness