WAF & Edge Platform Lead — Ingress & Delivery

EY; Phoenix (AZ); Hybrid; USD 150,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Paid time off

Job summary

EY seeks an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, and edge connectivity. You will own service performance, resilience, and customer engagement while guiding cross-functional teams including application, cloud, and security engineers.

The role emphasizes incident escalation, platform lifecycle management, automation adoption, and governance across WAF, CDN, bot and DDoS controls,

Qualifications

• Bachelor's degree in IT, CS, Engineering, Cybersecurity or equivalent experience preferred.
• 8+ years of experience in WAF, application delivery, load balancing, cloud networking, edge security, infrastructure operations, or related disciplines.
• 3+ years of experience leading technical teams, service delivery, operations, or platform management.

Responsibilities

• Own end-to-end operational delivery for WAF and Internet Ingress & Edge services.
• Establish service priorities, operating rhythms, ownership boundaries, escalation paths, and performance expectations.
• Maintain alignment between WAF protection, application delivery, ingress, DNS, certificates, load balancing, and edge security operations.
• Represent the service tower in customer reviews, governance forums, architecture discussions, and operational planning activities.
• Ensure services remain secure, available, supportable, auditable, and aligned with business needs.
• Lead, coach, and develop WAF and Internet Ingress & Edge engineers across senior and staff levels.
• Manage staffing, work allocation, coverage schedules, on-call rotations, skills development, and succession planning.
• Promote cross-training between WAF, load balancing, cloud networking, DNS, certificates, and automation disciplines.

Skills

Customer engagement

Leadership

Communication

Risk management

Troubleshooting

Decision making

Education

Bachelor's degree in IT/CS/Engineering/Cybersecurity or equivalent

8+ years in WAF, app delivery, load balancing, cloud networking, edge security, infra operations

3+ years leading technical teams / service delivery

Tools

Terraform

Git-based workflows

APIs

Monitoring

SIEM integration

Automation (IaC)

Job description

EY seeks an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, and edge connectivity. You will own service performance, resilience, and customer engagement while guiding cross-functional teams including application, cloud, and security engineers.

The role emphasizes incident escalation, platform lifecycle management, automation adoption, and governance across WAF, CDN, bot and DDoS controls,