WAE - Receptionist

Louisiana State University; United States; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition exemption

Training and development opportunities

Job summary

Louisiana State University is seeking a Receptionist on a fixed-term, wages-as-earned basis. The role supports University College by greeting visitors, answering phones, guiding inquiries, and coordinating appointments.

You will help with outreach, student communications, and general office tasks in a fast-paced campus environment. Two years of customer service experience are preferred, with a High School Diploma or equivalent required.

Qualifications

• High School Diploma or equivalent required.
• Two years of customer service experience preferred.
• Ability to handle high-volume inquiries with professionalism.

Responsibilities

• Front Desk Operations: welcome visitors, answer calls, screen and direct inquiries.
• Student Support: provide general information about advising, registration, and campus resources.
• Administrative: assist with documents, records, mail, and events.
• Other Duties: provide back-up support and participate in meetings and trainings.

Skills

Customer service

Front desk

Phone screening

Education

High school diploma

Tools

Microsoft Office

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Job Posting Title: WAE - Receptionist Position Type: Wages as Earned (Fixed Term) Department: LSUAM AA - EM - RSS - University College (Jennifer Picard (00067353)) Work Location: 0150 O.K. Allen Hall Pay Grade: Temporary

Job Description:

Front Desk Operations (40%):

Serve as the primary receptionist for University College by welcoming visitors and providing a professional, customer-focused experience. Answer, screen, and direct incoming telephone calls to the appropriate office or staff member. Respond to walk-in inquiries from students, parents, faculty, staff, and campus partners. Triage student questions and determine appropriate referrals based on the nature of the request. Maintain the reception area and ensure informational materials are current and readily available. Monitor lobby traffic and assist with visitor check-in procedures as needed.

Student Support and Communication (25%):

Provide general information regarding advising services, registration, appointments, academic policies, and campus resources. Assist students with scheduling appointments and navigating university systems. Provide backup support for departmental email accounts by monitoring inboxes, responding to routine inquiries, and routing messages to the appropriate staff members. Ensure timely and accurate communication with students while maintaining confidentiality of student records.

Administrative and Operational Support (25%):

Assist with administrative projects that support departmental operations, student outreach, and special initiatives. Prepare documents, maintain records, and support data entry and filing activities. Assist with event logistics, office supply inventory, mail distribution, and other administrative functions. Coordinate routine office procedures to ensure efficient daily operations.

Other Duties (10%):

Provide back-up support for other administrative functions during peak periods or staff absences. Participate in departmental meetings, trainings, and professional development. Perform other duties as assigned.

Minimum Qualifications

High School Diploma and two years of experience in customer service, administrative support, reception, or office operations. LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description. Specific Experience: Two years of experience in customer service, administrative support, reception, or office operations. Demonstrated ability to provide exceptional customer service in a fast-paced, high-volume environment. Experience handling multiple priorities while maintaining professionalism and attention to detail.

Preferred Qualifications

Experience working in higher education or a student services environment. Experience with Microsoft Office Suite and student information systems. Excellent interpersonal, organizational, and communication skills. Ability to manage multiple priorities in a fast-paced, customer-service environment.

Skills Needed: Preferred Skills:

Posting Date: August 7, 2026 Closing Date (Open Until Filled if No Date Specified): December 7, 2026

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits:

• Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N): LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment.

Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.