Financial Aid Coordinator/ Loan Processing & OBBBA Compliance

Louisiana State University; Baton Rouge, Northern (LA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Louisiana State University seeks a Financial Aid Coordinator for Loan Processing & OBBBA Compliance in Baton Rouge. You will oversee federal loan operations, ensure accurate origination, reconciliation, and regulatory compliance while supporting student access objectives.

Under the Senior Assistant Director, you will implement new loan processes, monitor workflows, and collaborate with IT, Student Accounts, and Financial Aid staff to resolve system issues and improve efficiency.

Qualifications

• Demonstrated communication skills and ability to interpret policies.
• Ability to maintain confidentiality and handle sensitive information.
• Strong data accuracy and detail orientation.

Responsibilities

• Administer, monitor, and support federal loan processes aligned with OBBBA requirements.
• Review, originate, adjust, and reconcile loan awards and disbursements.
• Monitor COD and Workday integration issues and resolve discrepancies.

Skills

Active Listening

Communication

Confidentiality

Critical Thinking

Customer-Focused

Decision Making

Policy Knowledge

Time Management

Education

Bachelor’s Degree

Job description

Job Posting Title: Financial Aid Coordinator/ Loan Processing & OBBBA Compliance

Position Type: Professional / Unclassified

Department: LSUAM AA - EM - Rec - FAS - FA - Operations (Brandi Jones Martin (00003169))

Work Location: 1138 Ruffin G. Pleasant Hall

Pay Grade: Professional

The Financial Aid Coordinator of Loan Processing & One Big Beautiful Bill Act (OBBBA) Compliance within Louisiana State University’s Office of Financial Aid & Scholars will play a key collaborative role in advancing the university and meeting the student access objectives. The individual, with general oversight from the Senior Assistant Director of Financial Aid, is responsible for administering, monitoring, and supporting federal student loan processes associated with OBBBA related regulatory and operational requirements. This position ensures accurate loan origination, reconciliation, compliance, and student support while serving as a key source for implementing and maintaining new loan processes.

Responsibilities

• Loan Processing & Administration (20%)
  • Process federal student loan records in accordance with institutional policies and federal regulations.
  • Review, originate, adjust, and reconcile loan awards and disbursements.
  • Monitor loan processing workflows to ensure timely and accurate delivery of aid.
  • Assist with implementation and ongoing management of new loan programs and requirements resulting from OBBBA.
• Schedule of Reductions (SOR) Management (20%)
  • Review and process Schedule of Reductions (SOR) transactions.
  • Ensure reductions are accurately reflected in institutional and federal systems.
  • Investigate and resolve discrepancies affecting loan balances and student accounts.
  • Maintain documentation and audit trails for all SOR-related activity.
• Common Origination and Disbursement (COD) & Workday Exception Resolution (20%)
  • Monitor and resolve loan rejects, warnings, and edit failures in COD.
  • Research and correct data discrepancies between Workday and COD.
  • Coordinate with Information Technology, Student Accounts, and Financial Aid staff to resolve system integration issues.
  • Track recurring errors and recommend process improvements to reduce future rejects.
• Reporting & Process Improvement (20%)
  • Generate and analyze reports related to loan processing, COD rejects, SOR activity, and compliance metrics.
  • Identify trends and recommend corrective actions to improve operational efficiency.
  • Participate in testing, validation, and implementation of Workday updates and financial aid system enhancements.
  • Assist with development and documentation of standard operating procedures.
• Student & Campus Support (10%)
  • Accurately interpret and communicate financial aid policies, eligibility requirements, and procedures to ensure students and families fully understand their options and responsibilities.
  • Deliver timely, responsive, student-centered service by addressing concerns efficiently and professionally.
  • Develop communications related to new loan processes and regulatory changes.
• Special projects as assigned (10%)
  • Including, but not limited to assigned committees and outreach projects.
  • Represent LSU and the Office of Enrollment Management & Student Success at professional functions and recruiting events.

Required Qualifications

• Bachelor’s Degree LSU values skills, experience, and expertise.
• Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
• Meets eligibility to obtain National Student Loan Database System access and must not be in default on a student loan.
• Our ideal candidate possesses the following qualities: Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills.
• Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals.
• Knowledge of federal financial aid regulations and compliance requirements.
• Ability to interpret regulatory guidance and translate requirements into operational procedures.
• Strong attention to detail and data accuracy.
• Ability to work collaboratively across departments.
• Demonstrated customer service skills when working with students and families.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center.
• In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency.
• The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Additional Job Description

Special Instructions: The location of this position is LSU-BR and is not eligible for remote work. To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references. Please provide resume and transcripts, if applicable. For questions or concerns regarding the status of your application or salary ranges, please contact Brandi Martin at [e-mail].

Skills Needed

• Active Listening
• Communication
• Confidentiality
• Critical Thinking
• Customer-Focused
• Decision Making
• Policy Knowledge
• Time Management

Preferred Skills

Posting Date: August 19, 2026 Closing Date (Open Until Filled if No Date Specified): December 17, 2026 Additional Position Information: Background Check - An offer of employment is contingent on a satisfactory pre-employment background check. Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement. Essential Position (Y/N): LSU is an Equal Opportunity Employer. All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

HCM Contact Information

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email [e-mail]. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.