WA-based Population Health Operations Leader | 25% Travel

Privia Health; Washington; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Annual bonus 15%

Restricted Stock Units

Medical, dental, vision, life, and pet

401K

Paid time off

Wellness programs

Job summary

Privia Health is seeking a Sr. Population Health Operations Manager to lead cross-functional initiatives across our national network, driving operational excellence and scalable transformation.

You will supervise and support Operational Consultants, develop playbooks, partner with Salesforce admins to optimize platforms, and oversee quality operations including CEHRT audits and data feeds. Travel up to 25% across Washington, with strong communication and leadership skills.

Qualifications

• 3+ years of experience in healthcare leadership, operations, project management, or process improvement.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and Salesforce.

Responsibilities

• Lead and support cross-functional projects that enhance operational efficiency, data accuracy, and partner experience.
• Develop and maintain comprehensive playbooks and resources that standardize workflows, external communications, and task ownership.
• Partner with Salesforce administrators and technical teams to optimize platform functionality and automate manual processes.
• Support governance structures for communications, rebranding, and stakeholder engagement.
• Manage quality operations including CEHRT audits, CQM tracking, and provider provisioning QA.
• Triage and resolve data feed issues, collaborating with internal and external stakeholders.
• Facilitate onboarding and offboarding workflows for partner practices, ensuring seamless transitions.
• Present process updates and strategic recommendations to internal and external audiences.
• Promote inclusive collaboration and transparent communication across teams.
• Celebrate wins, foster team morale, and contribute to a culture of growth and well-being.
• Mentor and support junior team members, contributing to onboarding and skill development.
• Identify opportunities for operational improvement and lead implementation of standard work.

Skills

Communication skills

Leadership experience

Problem-solving

Education

Master's degree preferred (MHA or MBA) OR equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Privia Health is seeking a Sr. Population Health Operations Manager to lead cross-functional initiatives across our national network, driving operational excellence and scalable transformation.

You will supervise and support Operational Consultants, develop playbooks, partner with Salesforce admins to optimize platforms, and oversee quality operations including CEHRT audits and data feeds. Travel up to 25% across Washington, with strong communication and leadership skills.