Vulnerability Platform Engineer — Cloud Security & Automation

001 The Northern Trust Company; Chicago (IL); On-site; USD 89,000 - 151,000; Full time

Benefits offered by this job

401k and pension

Health benefits

Paid time off

Parental leave

Life & accident insurance

Discretionary bonus

Job summary

Northern Trust is seeking a Vulnerability Management Platform Support professional to provide daily technical support for enterprise security platforms, including Qualys and Wiz, with a focus on vulnerability scanning, configuration assessments, and data integrity. You will work with VM Engineers to improve processes and automate where possible.

Responsibilities include monitoring scanners, troubleshooting issues, and coordinating with IT service management.

Qualifications

• 3+ years of relevant experience or equivalent practical experience in IT infrastructure, cybersecurity, technical platform support, systems administration, or a related technical discipline.
• Hands‑on experience supporting, maintaining, or troubleshooting enterprise technology platforms or infrastructure.
• Working knowledge of Windows, Linux, networking, database, or middleware server administration.
• Basic understanding of vulnerability management, security scanning, or security configuration concepts.
• Strong troubleshooting, analytical, communication, and problem‑solving skills.
• Ability to learn new technologies, work collaboratively, and independently resolve routine technical issues.

Responsibilities

• Provide day-to-day technical support for enterprise vulnerability management and security platforms, including Qualys, Wiz, and related technologies.
• Monitor and support vulnerability scanning infrastructure, including scanners, agents, authentication, scan schedules, performance, and asset coverage.
• Assist with Qualys Vulnerability Management and Policy Compliance activities, including security configuration assessments, scan monitoring, troubleshooting, and reporting.
• Investigate and troubleshoot scanning failures, connectivity issues, authentication problems, and platform-related incidents.
• Monitor platform health, security data ingestion, asset information, and integration issues to maintain data accuracy and reliability.
• Support cloud security platform activities involving Microsoft Azure and related technologies.
• Assist with platform configurations, upgrades, testing, and implementation of new security capabilities.
• Support integrations between vulnerability management platforms, asset management systems, and IT service management workflows.
• Work with VM Engineers to identify opportunities for process improvements, automation, and platform optimization.
• Maintain technical documentation, troubleshooting procedures, support guides, and operational runbooks.
• Develop knowledge of emerging technologies, including container security, exposure management, and AI-assisted security workflows.

Skills

Windows

Linux

Networking

Database

Middleware

Troubleshooting

Analytical

Communication

Problem-solving

Tools

Qualys

Wiz

Azure

Job description

Northern Trust is seeking a Vulnerability Management Platform Support professional to provide daily technical support for enterprise security platforms, including Qualys and Wiz, with a focus on vulnerability scanning, configuration assessments, and data integrity. You will work with VM Engineers to improve processes and automate where possible.

Responsibilities include monitoring scanners, troubleshooting issues, and coordinating with IT service management.