VTOC Operations Specialist

D2 Technical Services; St. Louis (MO); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Health/dental/vision benefits

401(k) match

Paid time off

Job summary

D2 Technical Services is seeking an experienced VTOC Operations Specialist to design, implement, and maintain state-of-the-art AV systems for an intelligence customer. You will work with on-site and remote users to ensure optimal performance, coordinate upgrades, and provide expert support across a range of AV technologies.

Required are a strong AV background, knowledge of DSPs and IP-based systems, and the ability to obtain a CI Poly within 90 days.

Qualifications

• Bachelor's degree or equivalent experience in AV technology, electrical engineering, or related field.
• 5+ years of experience in AV design, installation, and maintenance.
• Willing to obtain and maintain a CI Poly.
• Strong knowledge of AV technologies including video conferencing, DSP, and control systems.
• Experience with AV network protocols and IP-based AV systems.
• Proficiency in AV design software (AutoCAD, Visio).
• Excellent troubleshooting skills for complex AV issues.
• Security+ certification or ability to obtain within 90 days of hire.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Design and implement AV systems including video conferencing, digital signage, and presentation systems.
• Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems.
• Troubleshoot and resolve complex AV issues in a timely manner.
• Manage AV network infrastructure and ensure integration with IT systems.
• Plan and execute AV system upgrades and migrations.
• Provide training to end-users on AV equipment and best practices.
• Develop and maintain documentation for AV system configuration and processes.
• Collaborate with IT teams to align AV with overall technology strategy.
• Manage inventory and coordinate with vendors for procurement and maintenance.
• Ensure AV systems comply with security protocols and accessibility standards.

Skills

AV design

Video conferencing

IP-based AV

AutoCAD

Visio

Crestron

Extron

AMX

Troubleshooting

CI Poly

Security+

Project management

Education

Bachelor's degree or equivalent

Tools

AutoCAD

Visio

Crestron

Extron

AMX

Job description

ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED

Deliver simple solutions to complex problems as a VTOC Operations Specialist. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. As VTOC Operations you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared VTOC Operations Specialist joining our team to support our intelligence customer in Springfield, VA.

How a VTOC Operations Specialist will make an Impact

As a VTOC Operations Specialist, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.

Key Responsibilities:

• Design and implement AV systems including video conferencing, digital signage, and presentation systems
• Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
• Troubleshoot and resolve complex AV issues in a timely manner
• Manage AV network infrastructure and ensure integration with existing IT systems
• Plan and execute AV system upgrades and migrations
• Provide training to end-users on AV equipment and best practices
• Develop and maintain documentation for AV system configuration and processes
• Collaborate with IT teams to ensure AV systems align with overall technology strategy
• Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
• Ensure AV systems comply with security protocols and accessibility standards
• Stay current with emerging AV technologies and recommend improvements to existing systems

Required skills:

• Bachelor's Degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
• 5+ years of experience in AV systems design, installation, and maintenance
• Willing to obtain and maintain a CI Poly
• Strong knowledge of AV technologies including video conferencing, digital signal processing and control systems
• Experience with AV network protocols and IP-based AV systems
• Proficiency in AV system design software (e.g., AutoCAD, Visio)
• Excellent troubleshooting skills and ability to resolve complex AV issues
• Security+ certification or ability to obtain within 90 days of hire
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Willingness to provide occasional after-hours support for critical AV systems
• Ability to lift and move equipment up to 50 pounds
• Comfort working at heights (e.g., on ladders or lifts) for equipment installation

Desired skills:

• CTS (Certified Technology Specialist) certification
• Experience with Crestron, Extron, or AMX control systems
• Knowledge of acoustics and audio system design
• Familiarity with HDCP, EDID, and other video standards
• Experience with digital signal processors (DSPs) and audio networking protocols
• Understanding of AV over IP technologies
• Familiarity with AV security best practices and compliance requirements

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $105-$115k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.