VTC Technician III

Exeter Government Services, LLC; Miami (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading IT services company is seeking a VTC Technician III in Miami, FL. This role involves managing video teleconferences, requiring expertise in VTC systems and hardware. Ideal candidates will have an Associate’s Degree in a technical discipline, 2 years of experience, and the ability to work in a fast-paced environment supporting U.S. SOUTHCOM.

Qualifications

• TS with SCI Eligibility or can start with SECRET clearance required.
• 8570 IAT Level II certification needed.
• 2 years of experience in VTC or relevant technical field.

Responsibilities

• Schedule, initiate, and monitor VTC sessions.
• Provide technical support and training to end-users.
• Install, configure, and maintain VTC systems.

Skills

Problem-solving

Customer Service

Knowledge of VTC hardware

Knowledge of VTC software

Network connections expertise

Education

Associate’s Degree in a related technical discipline

Tools

VTC endpoints

DISN Video Services - Global

NIPRNET

SIPRNET

JWICS

Job description

Join to apply for the VTC Technician III role at Exeter Government Services, LLC

Job Title: SCITES – VTC Technician III

Location: Doral FL

Required Clearance: TS with SCI Eligibility – can start with SECRET clearance

Certifications: 8570 IAT Level II

Required Education: Associate’s Degree in a related technical discipline or commensurate level of experience based on position level

Required Experience: 2 Years

Position Description:

Exeter is looking for a Video Teleconference Technician to work out of U.S. SOUTHCOM in Doral FL. The successful candidate will provide scheduling, initiating, and monitoring of VTC sessions.

Primary Responsibilities:

• VTC schedulers/technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software, and network connections.
• Expertise in scheduling VTC sessions in VTC bridges and hands-on experience with debugging the interoperation of VTC bridges and end points.
• Review VTC user requests, schedule, and manage VTC sessions.
• Provide pre-conference testing and setup for video teleconferences and meetings.
• Ensure full interoperability and seamless connection between internal and external systems, including DISN Video Services - Global (DVS-G), NIPRNET, SIPRNET, and JWICS.
• Install, configure, and maintain VTC endpoints, including software upgrades, system configuration, and troubleshooting.
• Provide technical support and training to end-users.

Required Qualifications:

• TS with SCI Eligibility – can start with SECRET clearance
• Associate’s Degree in a related technical discipline or equivalent experience
• 8570 IAT Level II

Desired Qualifications / Experience:

• Systems Administration or Network Engineer background is a plus.
• We consider all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.
• #Clearancejobs

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting

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