VTC Administrator II - TS/SCI Secure Conferencing

Rividium Inc; Quantico (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

RiVidium Inc. seeks a skilled Video Teleconference (VTC) Administrator - Level 2 to support NCIS enterprise environments in a DoD/DoN context from our Quantico, Virginia location.

The role emphasizes hands-on VTC administration, conferencing, and unified communications support for mission-critical operations. The candidate will schedule, monitor, and troubleshoot sessions, maintain endpoints, and ensure secure communications.

Qualifications

• Minimum five (5) years of experience supporting enterprise VTC environments, including at least one year of specialized VTC administration experience.
• Experience supporting enterprise VTC systems, conference room technologies, and end-user collaboration services.
• Knowledge of Windows Server administration, Linux, VMware, TCP/IP networking, VLANs, QoS, and firewall concepts.
• Experience with VTC endpoints configuration and administration, codec management, and conference bridge administration.
• Familiarity with VoIP systems, unified communications platforms, and technical documentation development.

Responsibilities

• Schedule, configure, and manage video teleconference (VTC) sessions and meetings.
• Monitor active VTC conferences to ensure optimal performance and user experience.
• Troubleshoot and resolve VTC, VoIP, and conference room technology issues.
• Provide on-site conference room support, setup, testing, and operational readiness.
• Install, configure, maintain, and support VTC endpoints and associated equipment.
• Support codec administration, endpoint management, and conference bridge operations.
• Maintain detailed technical documentation, operating procedures, and configuration records.
• Process and fulfill meeting requests in accordance with organizational requirements.
• Support VoIP and unified communications systems as required.
• Ensure VTC systems remain operational, secure, and compliant with applicable DoD and Department of the Navy policies.

Skills

VTC support

Troubleshooting

Customer service

Documentation

End-user collaboration

Tools

VTC systems

VoIP

VMware

Windows Server

Linux

Cisco WebEx

Microsoft Teams Rooms

Job description

RiVidium Inc. seeks a skilled Video Teleconference (VTC) Administrator - Level 2 to support NCIS enterprise environments in a DoD/DoN context from our Quantico, Virginia location.

The role emphasizes hands-on VTC administration, conferencing, and unified communications support for mission-critical operations. The candidate will schedule, monitor, and troubleshoot sessions, maintain endpoints, and ensure secure communications.