VS Manager-Woodbury Common Premium Outl

Victoria's Secret; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Victoria's Secret & Co in New York City is seeking a Store Manager-level leader responsible for delivering exceptional customer and associate experiences to grow top-line sales. The role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution and reports to the Store Manager or Assistant Store Manager.

The position emphasizes translating brand direction into daily actions, driving product storytelling and selling behaviors, and leveraging category

Responsibilities

• Translate brand direction into clear priorities and daily actions on the sales floor.
• Drive product storytelling and selling behaviors to protect the customer experience.
• Provide insights on category performance using company tools and reports.
• Oversee talent lifecycle including interviewing, hiring decisions, and performance management with the Store Manager.
• Lead direct reports including Supervisors and Selling Associates.
• In higher volume environments, lead performance and direction of the business.

Skills

Leadership

Coaching

Visual Merchandising

Sales Leadership

People Management

Job description

Description

A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing