VR Robot Operator and Support Technician

Tutor Intelligence, Inc.; Northern (KY); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k)

Unlimited PTO

Holidays

Job summary

Tutor Intelligence, Inc. seeks a focused VR Robot Operator to remotely control robotic systems via a VR headset and handheld controllers. You will complete structured pick-and-place objectives with precision, accuracy, and safety.

Responsibilities include monitoring performance, responding to issues, and providing first-line technical support. Clear written and verbal communication with customers and internal teams is essential.

Qualifications

• Experience with VR systems or robotics is a plus.
• Ability to follow detailed instructions and complete objectives.
• Strong hand-eye coordination and attention to detail.

Responsibilities

• Remotely control robotic systems using a VR headset and controllers.
• Complete pick-and-place objectives with accuracy and safety.
• Monitor robot performance and respond to issues using approved procedures.
• Provide first-line technical support and clear communication with customers and teams.

Skills

VR headset usage

Hand-eye coordination

Spatial awareness

Precise movements

Clear communication

Technical troubleshooting

Documentation

Job description

About Tutor

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better and better technology must make deployment easier. We're looking for the thinkers, builders, and researchers who want to be part of that loop.As an AI robotics company that deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy.

Culture

We believe that something truly special can happen when talented, motivated people work together; at Tutor, every member of our team is empowered to have real impact in everything that they do. We’re characterized by both technical excellence and next-level collaboration and respect.

Job Overview

We are seeking a focused and reliable VR Robot Operator to remotely control robotic systems using a virtual reality headset and handheld controllers. The operator will complete structured pick-and-place objectives by identifying, picking up, moving, and accurately placing specified items.

The operator’s movements contribute to improvements in robot performance and learning. Actions must therefore be deliberate, efficient, consistent, and precise. Operators are expected to follow each objective as written, maintain a steady operating pace, and minimize hesitation, unnecessary movement, and repeated attempts while prioritizing safety.

The operator will also monitor robot performance, respond to operational issues, and provide first-line technical support using approved procedures. This role requires strong spatial awareness, attention to detail, disciplined troubleshooting, and clear communication with customers and internal technical teams.

Requirements

• Able to use a VR headset and handheld controllers safely and effectively for scheduled operating periods, with reasonable accommodation where applicable.
• Strong hand-eye coordination, spatial awareness, and attention to detail.
• Able to perform controlled and precise movements at a consistent pace.
• Able to understand detailed instructions and complete objectives as assigned.
• Comfortable performing repetitive pick-and-place tasks while maintaining accuracy and focus.
• Clear written and verbal communication skills.
• Able to interpret system alerts, document technical problems, and follow troubleshooting and escalation procedures.
• Dependable and able to maintain attention during continuous or repetitive operations.

Available to work assigned shifts based on operational coverage requirements.

Nice to Have

• Experience with VR systems, robotics, gaming controls, simulation software, or remote equipment operation.
• Experience in technical support, robotic operations, industrial operations, hardware testing, or quality assurance.
• Familiarity with ticketing systems, technical documentation, and structured troubleshooting processes.

What success looks like

• Safe and consistent robot operation.
• Accurate completion of assigned objectives.
• Efficient completion of pick-and-place tasks.
• Smooth, deliberate, and controlled robot movements.
• Low frequency of unnecessary movements, hesitation, and repeated attempts.
• Compliance with task instructions and operating procedures.
• Robot availability and continuity of operations.
• Timely response to operational issues.
• Complete and useful troubleshooting and escalation information.
• Accurate operational and support records.

$20 - $30 an hour

Tutor offers competitive benefits including fully employer-covered health insurance, a managed 401(k), and regular in-office meals. We also offer unlimited PTO and holidays. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.