VP, Third-Party Operational Risk Leader

Citigroup; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Citigroup in Jacksonville, FL is seeking an experienced Operational Risk Analyst to join US Digital Customer Experience. You will own third-party relationships, identify, manage and monitor risks, and drive TPM-compliant controls to protect clients and firm.

You will partner with Lines of Defense, lead risk mitigation, and advise senior stakeholders on operational risk governance, resilience, and remediation activities in a fast-paced banking environment.

Qualifications

• 6-10 years of experience in risk management, compliance, governance, or controls.
• Proven ability to identify, measure, and manage key risks and controls.
• Strong understanding of compliance laws, rules, regulations, and best practices.

Responsibilities

• Own all aspects of the third-party relationship and responsible for identifying, managing, and monitoring all third-party risks and compliance with TPM requirements.
• Conduct regular business reviews with vendors to discuss performance, address concerns, and foster strong relationships.
• Establish and oversee the application of operational risk policies, technology and tools, and governance processes to minimize losses from failed internal processes, inadequate controls, and emerging risks.
• Independently assess risks and drive actions to address root causes that lead to operational risk losses.
• Governance and oversight may include technology operational risk.
• Serve as SME to senior stakeholders and/or other team members.
• Ability to operate with a limited level of direct supervision.

Skills

Analytical skills

Problem solving

Communication

Independent work

Education

Bachelor's degree

Master's degree preferred

Job description

Citigroup in Jacksonville, FL is seeking an experienced Operational Risk Analyst to join US Digital Customer Experience. You will own third-party relationships, identify, manage and monitor risks, and drive TPM-compliant controls to protect clients and firm.

You will partner with Lines of Defense, lead risk mitigation, and advise senior stakeholders on operational risk governance, resilience, and remediation activities in a fast-paced banking environment.