VP, Talent and Team Relations

United Shore Financial Services LLC; Pontiac (MI); On-site; USD 180,000 - 320,000; Full time

Benefits offered by this job

PTO after 30 days

401k with employer match

Mortgage discount

Free fitness center access

Career development opportunities

Job summary

United Wholesale Mortgage in Pontiac, MI seeks a VP of Talent and Team Relations to lead talent acquisition and team relations, aligning people strategies with business goals and driving elite experiences for leaders, candidates, and team members.

This role partners with senior leadership, uses workforce analytics, and champions process improvements, compliance, and scalable practices across recruiting, investigations, and organizational support. Onsite attendance is required at UWM's campus.

Qualifications

• 3+ years of progressive experience in Human Resources, Talent Acquisition, Team Relations, or related corporate leadership functions.
• 3+ years of experience leading leaders and high-performing teams.
• Experience developing and executing talent and people strategies in a fast-paced environment.

Responsibilities

• Lead Talent Acquisition and Team Relations strategy and goals.
• Advise senior leadership on workforce planning and people strategy.
• Drive analytics, KPIs, and scalable processes for consistency.
• Ensure compliance and elite experience for leaders, candidates, and team members.
• Partner with Marketing on attraction, campaigns, and budget decisions.
• Oversee investigations, coaching, and workplace resolutions.

Skills

Leadership

Stakeholder management

Analytical skills

Communication

Onsite presence

Education

Bachelor's degree in HR or related field

Tools

HRIS

ATS platforms

Job description

The VP of Talent and Team Relations will lead UWM's Talent Acquisition and Team Relations functions, driving strategies that attract, develop, engage, and retain top talent while supporting a high-performing culture. This leader partners with senior leadership to align people strategies with business goals, guide complex team member matters, improve processes, apply workforce insights, and ensure consistent, compliant, elite experience for leaders, candidates, and team members.

WHAT YOU WILL BE DOING

STRATEGIC LEADERSHIP

• Establish and own Talent Acquisition and Team Relations strategy and goals to support business growth and organizational objectives.
• Lead AVPs, leaders, and teams across recruiting, team relations, investigations, internal movement, and organizational support.
• Advise senior and executive leadership on workforce planning, organizational effectiveness, team member experience, talent risks, and people strategy.
• Drive team goals, KPIs, and long-term initiatives aligned to company priorities.
• Use workforce analytics to identify trends, opportunities, risks, and solutions.
• Create scalable processes and standards that ensure consistency across Talent and Team Relations.
• Drive accountability, performance, and continuous improvement across the organization.
• Ensure an elite experience for candidates, leaders, and team members.

TALENT ACQUISITION LEADERSHIP

• Oversee recruiting strategies that attract, engage, and hire top talent across the business.
• Partner with business leaders to anticipate hiring needs and support workforce planning.
• Evaluate recruiting performance with data, metrics, and market trends to improve quality and efficiency.
• Ensure recruiting processes, assessments, documentation, and hiring practices are consistent, scalable, and compliant.
• Partner with Marketing on candidate attraction, employer branding, recruiting campaigns, and hiring budget decisions.
• Champion innovation in sourcing, interviewing, and candidate experience.

TEAM RELATIONS LEADERSHIP

• Oversee team relations, investigations, coaching, related training, and workplace resolutions.
• Partner with leaders on complex team-member situations, balancing business needs with company values.
• Monitor trends and develop proactive solutions that improve engagement, performance, and retention.
• Ensure consistency in coaching, documentation, investigations, performance discussions, and team member transitions.
• Strengthen leadership capability through coaching, consultation, and strategic guidance.
• Serve as main point of contact for Security leadership for matters relating to our team members, as well as topics concerning onsite safety and security.

ADDITIONAL UWM PARTNERSHIPS

• Partner with Legal on Team Member agreements, offer requirements, employment risk, and specialized hiring or team member matters.
• Ensure compliance through audits, training, and governance practices.
• Lead change management for people processes, organizational transitions, and workforce initiatives.
• Maintain strict confidentiality while managing sensitive business and team member matters.

WHAT WE NEED FROM YOU

MUST HAVE QUALIFICATIONS

• 3+ years of progressive experience in Human Resources, Talent Acquisition, Team Relations, or related corporate leadership functions.
• 3+ years of experience leading leaders and high-performing teams.
• Experience developing and executing talent and people strategies in a fast-paced environment.
• Ability to support and build relationships with senior leadership and stakeholders.
• Exceptional communication, coaching, relationship-building, and conflict resolution skills.
• Strong analytical and problem-solving skills with experience using data to guide decisions.
• Ability to manage highly confidential and sensitive information.
• Strong sense of urgency with strong prioritization skills.
• Onsite attendance is required.

NICE TO HAVE QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field.
• Experience leading Talent Acquisition and/or Team Relations functions.
• Experience with workforce planning, organizational design, and succession planning.
• Experience with HRIS, ATS platforms, and reporting tools.
• Experience partnering with Legal and senior leadership on complex employment matters.
• Preferred knowledge of employment law, team relations, and recruiting operations.

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.