VP Site Reliability Engineer — Kubernetes Reliability Lead

Ocupacao; United States; Hybride; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Hybrid work schedule

On-call rotations with focus on fault‑

Postmortem and systemic improvements

Résumé du poste

iCapital is seeking an experienced Site Reliability Engineer to own and resolve complex production issues on Kubernetes-based services running in AWS. You will lead investigations across app, container, Kubernetes, and cloud layers, and build lasting reliability improvements.

The role focuses on defining SLOs/SLIs, leading postmortems, and creating tooling and automation to reduce toil. Hybrid work with on-call rotations is offered.

Qualifications

• 5+ years in SRE or related roles with seniority across multiple services/teams.
• 3+ years running production workloads on Kubernetes with deep scheduling/scaling knowledge.
• Ability to diagnose complex failures in distributed systems spanning app, config, resource, networking, and scaling.
• Strong Linux and networking fundamentals for containerized environments.
• Extensive AWS production experience and cloud networking/access controls understanding.
• Proven incident response skills including leading retrospectives and systemic fixes.
• Experience with observability stacks (Prometheus/Grafana, New Relic, Splunk) to guide decisions.
• Clear written and verbal communication to influence engineering standards.

Responsabilités

• Act as a senior escalation point for complex Kubernetes production issues across stack layers.
• Partner with cluster infra teams to resolve platform-level issues and improve reliability standards.
• Define and implement reliability and operability standards for Kubernetes services.
• Serve as Incident Commander for high-severity incidents and drive postmortems.
• Develop runbooks, tooling, and automated remediation to shorten resolution time.
• Coach engineers on troubleshooting and Kubernetes best practices.
• Define and iterate SLOs/SLIs reflecting customer and business expectations.
• Standardize monitoring and alerting through monitors-as-code (Terraform preferred).
• Maintain and enhance the OpenTelemetry pipeline and telemetry enrichment.
• Manage monitoring stack infrastructure (Helm charts, ArgoCD, Kinesis, Lambda, Prometheus).
• Participate in on-call rotations with emphasis on reliability improvements.

Connaissances

Kubernetes

AWS

SRE

Incident response

Observability

IaC (Terraform)

OpenTelemetry

Automation

Outils

Prometheus

Grafana

Kubernetes

ArgoCD

Helm

Kinesis

Description du poste

iCapital is seeking an experienced Site Reliability Engineer to own and resolve complex production issues on Kubernetes-based services running in AWS. You will lead investigations across app, container, Kubernetes, and cloud layers, and build lasting reliability improvements.

The role focuses on defining SLOs/SLIs, leading postmortems, and creating tooling and automation to reduce toil. Hybrid work with on-call rotations is offered.