VP, Services Operations — Scale Delivery & Growth

Trace3; Oregon; Hybrid; USD 280,000 - 315,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) + savings plan

Competitive compensation

Training and development

Office snacks

Collaborative culture

Paid time off

Job summary

Trace3 is seeking a Vice President of Services Operations to lead end-to-end operational execution of the services business, from SOW creation through project delivery and closure.

You will oversee Services Sales Operations, Project Operations, Resource Management, Services Solutions, Contingent Staffing, and the PMO to drive excellence, scalability, and financial discipline across the services organization.

Qualifications

• Bachelor’s degree in business, operations management or related field.
• Minimum 10 years in operations, project management or finance.
• 5+ years of leadership experience managing teams.

Responsibilities

• Provide strategic direction to Services Operations and PMO to ensure high-quality delivery.
• Leverage SOWs from creation to closure, with governance over billing and forecasting.
• Oversee Staffing, vendor management, and contingent staffing programs.
• Drive resource optimization, utilization, and capacity planning for revenue growth.
• Deliver robust reporting and analytics to executives and leaders.
• Maintain pricing governance and collaboration with Sales and Finance.
• Lead change management and continuous improvement across services.

Skills

Leadership

Strategic planning

Cross-functional collaboration

Data-driven decision making

Education

Bachelor’s degree in business administration or related field

Tools

ERP systems

Operational software

Data analysis tools

Job description

Trace3 is seeking a Vice President of Services Operations to lead end-to-end operational execution of the services business, from SOW creation through project delivery and closure.

You will oversee Services Sales Operations, Project Operations, Resource Management, Services Solutions, Contingent Staffing, and the PMO to drive excellence, scalability, and financial discipline across the services organization.