Pricing and Rewards Reengineering Product Development, SVP

Citi; Wilmington (DE); On-site; USD 144,000 - 217,000; Full time

Job summary

Citi seeks a senior leader for Pricing and Rewards Reengineering in the USCC unit, Wilmington, DE. The role drives multiple initiatives from ideation through launch, partnering with Technology and Product teams to implement innovative pricing and reward strategies.

You will craft clear business requirements, mentor cross‑functional teams, and report progress to senior leadership. The candidate should have 10+ years in product development or technology with credit cards/pricing/rewards

Qualifications

• 10+ years of experience in product development or technology
• Credit cards pricing or rewards experience is a plus
• Ability to engage with diverse internal stakeholders and influence outcomes
• Ability to interpret regulatory requirements and apply them to Cards business processes
• Proven leadership in a matrixed environment
• Excellent verbal and written communication across business and technical levels

Responsibilities

• Manage multiple Pricing and Rewards Reengineering projects from ideation to launch
• Prepare and present recommendations to leadership and collaborate cross-functionally
• Update senior leaders on progress and influence the organization
• Partner with Technology and Product teams to design and test new strategies
• Create well-defined business requirements and testing criteria
• Deliver projects on time, within budget, and with high quality

Skills

Product development

Technology experience

Credit cards pricing/rewards

Stakeholder management

Leadership

Communication

Education

Bachelor’s degree in Business, Computer Science, Engineering or related field

Job description

Citi's U.S. Consumer Cards (USCC) business is one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. We are seeking to hire a SVP Pricing and Rewards Reengineering Product Development position to be part of the USCC Pricing and Rewards Reengineering team.

Key Responsibilities

• Manage multiple Pricing and Rewards Reengineering projects simultaneously through ideation, defining and grooming requirements, governance reviews and approvals, build, testing, and launch
• Prepare and present recommendations to leadership and collaborate cross functionally to drive business decisions
• Update senior leaders on progress and influence the organization to support the overall execution roadmap
• Work closely with internal and external business partners including Technology and Product teams in designing, building, implementing, and testing new strategies and enhancements
• Create well-defined business requirements/user stories and testing criteria
• Deliver projects on time, within budget, and with high quality

Qualifications

• 10+ years of experience (product development or technology experience preferred, credit cards and pricing or rewards experience a plus)
• Bachelor’s degree in Business, Computer Science, Engineering or related field
• Ability to engage with diverse internal stakeholders (e.g., business leaders, oversight functions, etc.) and manage through influence
• Ability to interpret regulatory requirements and application to existing Cards business processes
• Proven leadership skills and ability to work in a matrixed environment
• Excellent verbal and written communication skills, and ability to communicate complex topics to key stakeholders at both business and technical levels
• Demonstrates problem-solving skills to be able to respond quickly and creatively to complex issues
• Ability to partner with and lead a large cross functional team to drive results
• Will to win and desire to have fun

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Primary Location

Wilmington Delaware United States

Primary Location Full Time Salary Range

$144,480.00 - $216,720.00

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Job Family Group

Product Management and Development

Job Family

Product Development

Time Type

Full time

Anticipated Posting Close Date

Sep 03, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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