Pricing and Rewards Reengineering Product Development, SVP

Citigroup Inc.; Wilmington (DE); On-site; USD 144,000 - 217,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Life, accident & disability insurance

Wellness programs

Paid time off

Job summary

Citigroup Inc. in Wilmington, Delaware seeks an SVP Pricing and Rewards Reengineering Product Development leader to design, build, and implement new pricing and rewards strategies.

This role partners with technology and product teams to deliver high-quality features and to influence cross-functional execution. The successful candidate will manage multiple projects, write clear requirements, and present recommendations to leadership.

Qualifications

• 10+ years of experience in product development or technology, credit cards and pricing/rewards a plus.
• Bachelor’s degree in Business, Computer Science, Engineering or related field.
• Ability to engage diverse internal stakeholders and manage through influence.
• Ability to interpret regulatory requirements and apply to card business processes.
• Proven leadership in a matrixed environment with strong communication.

Responsibilities

• Manage multiple Pricing and Rewards Reengineering projects from ideation to launch.
• Prepare and present recommendations to leadership and drive cross-functional decisions.
• Update senior leaders on progress and influence the organization to support the roadmap.
• Collaborate with Technology and Product on designing, building, implementing, and testing new strategies.
• Create well-defined business requirements/user stories and testing criteria.
• Deliver projects on time, within budget, and with high quality.

Skills

Experience: 10+ years

Stakeholder engagement

Leadership

Regulatory interpretation

Cross-functional collaboration

Communication skills

Education

Bachelor’s degree in Business, CS, or Engineering

Job description

Citi's U.S. Consumer Cards (USCC) business is one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. We are seeking to hire a SVP Pricing and Rewards Reengineering Product Development position to be part of the USCC Pricing and Rewards Reengineering team.

The Pricing and Rewards Reengineering Product Development, SVP position will report to the Head of USCC Pricing and Rewards Reengineering and will be responsible for the design, build, and implementation of new Pricing and Rewards strategies and initiatives. This will include partnering with key stakeholders to define and write product requirements, and working with Tech to deliver features with high quality for Pricing and Rewards Reengineering initiatives. This role will require significant interaction with Technology and requires strong credit card, pricing/rewards and technical expertise, as well as excellent partnership skills to work cross functionally across the organization and with functions such as Product, Legal, Compliance, and Operations.

Key Responsibilities:

• Manage multiple Pricing and Rewards Reengineering projects simultaneously through ideation, defining and grooming requirements, governance reviews and approvals, build, testing, and launch
• Prepare and present recommendations to leadership and collaborate cross functionally to drive business decisions
• Update senior leaders on progress and influence the organization to support the overall execution roadmap
• Work closely with internal and external business partners including Technology and Product teams in designing, building, implementing, and testing new strategies and enhancements
• Create well-defined business requirements/user stories and testing criteria
• Deliver projects on time, within budget, and with high quality

Qualifications:

• 10+ years of experience (product development or technology experience preferred, credit cards and pricing or rewards experience a plus)
• Bachelor’s degree in Business, Computer Science, Engineering or related field
• Ability to engage with diverse internal stakeholders (e.g., business leaders, oversight functions, etc.) and manage through influence
• Ability to interpret regulatory requirements and application to existing Cards business processes
• Proven leadership skills and ability to work in a matrixed environment
• Excellent verbal and written communication skills, and ability to communicate complex topics to key stakeholders at both business and technical levels
• Demonstrates problem-solving skills to be able to respond quickly and creatively to complex issues
• Ability to partner with and lead a large cross functional team to drive results
• Will to win and desire to have fun

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Product Management and Development

Job Family:

Product Development

Time Type:

Full time

Primary Location:

Wilmington Delaware United States

Primary Location Full Time Salary Range:

$144,480.00 - $216,720.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

• medical
• dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Sep 03, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.