VP, Retail Operations — Relocate to Midwest Growth

Priority Search Management; South Bend (IN); On-site; USD 120,000 - 160,000; Full time

Job summary

A retail services company is seeking a Vice President of Retail Operations in Northern Indiana. This role requires 8+ years of multi-unit leadership experience along with skills in field execution and customer service. You will lead teams and manage operations while ensuring high standards of performance across locations. This position is crucial as the company expands in the Midwest, focusing on customer experience and operational efficiency. Relocation to South Bend/Elkhart is mandatory, and the role is not remote.

Qualifications

• 8+ years of experience in multi-unit retail or customer-facing operations.
• Experience leading teams at the RM/DM level or equivalent.
• Strong ability to build systems and coach other leaders.

Responsibilities

• Lead multi-unit, field-based retail and service operations.
• Manage and develop Regional/District-level leaders.
• Build and refine SOPs and performance dashboards.
• Drive consistency in merchandising and operational readiness.
• Support expansion into new markets.

Skills

Multi-unit operations leadership

Field execution expertise

Customer experience mindset

Leadership development

Performance management

Job description

A retail services company is seeking a Vice President of Retail Operations in Northern Indiana. This role requires 8+ years of multi-unit leadership experience along with skills in field execution and customer service. You will lead teams and manage operations while ensuring high standards of performance across locations. This position is crucial as the company expands in the Midwest, focusing on customer experience and operational efficiency. Relocation to South Bend/Elkhart is mandatory, and the role is not remote.