VP, Relationship Manager

Cathay Bank; El Monte (CA); On-site; USD 123,000 - 155,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

401(k)

Job summary

Cathay Bank seeks a Relationship Manager to lead client acquisition and portfolio management within lending teams. The role requires negotiating loan terms, coordinating with underwriters, and ensuring compliance with credit policies.

The RM will manage a portfolio, drive loan referrals, and mentor junior staff, while delivering strong client service and timely credit decisions.

Qualifications

• Education: College graduate with major in related fields.
• 5+ years of commercial lending and banking experience with knowledge of lending regulations and credit/underwriting practices.
• Strong loan negotiation (rates, terms, collateral) experience.
• Underwriting experience in commercial lending.
• Knowledge of the Bank’s credit policy, risk management, underwriting requirements, and loan servicing.
• Ability to cross-sell banking products and services.
• PC proficient; excellent verbal and written communication; bilingual a plus but not required.
• Independent, organized, detail-oriented, able to multi-task in a fast-paced environment.

Responsibilities

• Identify and bring new clients to the Bank, with annual loan goals set by the Team Manager.
• Collaborate with underwriters and loan staff to prepare the Credit Commitment Report (CCR).
• Present CCRs to approval authorities and ensure accuracy of loan documents.
• Coordinate closing items with loan assistants and monitor client experience during loan closure.
• Manage assigned loan portfolio and monitor credit quality and risk within policy.

Skills

Loan negotiation

Underwriting

Credit policy

Cross-sell products

Verbal & written communication

Bilingual (English/ Mandarin or Canton

Education

College graduate in related field

Tools

PC proficient

Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.

What Our Team Members Are Saying

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General Summary

Relationship Manager ("RM") is able to handle both (i) client-facing business development responsibilities as well as (ii) portfolio management responsibilities. This type of RM is typically found in lending teams with a smaller number of people where someone may need to carry out both functions. In a larger lending team, this title can exist for someone who wants to transition from PM to SRM but is not quite ready for the loan goal targets of a SRM. This position’s function is to identify and bring new loan clients and be able to manage an existing portfolio assigned to them.

Essential Functions

• Identify and bring new clients to the Bank. Each RM should have a specific new loan commitment/outstanding goal set by their Team Manager every year (See Attached).
• If such an RM is also a Team Manager, then such RM should also have specific goals to cross-sell Bank’s other products and services.
• RM is to negotiate and structure the primary terms of the loan with the client; circulate concept memo if needed prior to issuance of term sheet/LOI.
• Work with designated underwriter, loan assistants and other loan support staff to prepare the Credit Commitment Report (CCR) for new loans, renewals, amendments and annual reviews.
• Present each CCR to the requisite approval authority levels. The finished CCR is the work product of a team but the RM is ultimately responsible for the content.
• Review loan documents, either internally prepared or by outside counsel, to ensure accuracy.
• Work with loan assistants and loan support staff to ensure all necessary items needed for the closing of the loan is in process and well-managed; RM is to manage the client experience of this process.
• Portfolio management functions include monitoring and managing the credit quality of the assigned loan portfolio.
• Review to ensure each credit is properly risk rated based on the Bank’s risk rating system.
• Reviews client’s accounts and portfolios in order to identify, evaluate and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the Bank.
• Ensure compliance with Bank, regulatory and credit requirements with emphasis on best-in-class customer service while adhering to required timeframes from the client.
• Assist with mentoring and coaching junior officers and loan staff.
• Partner with Branch personnel to help educate and drive loan referrals/production.

Qualifications

• Education: College graduate with major in related fields.
• Experience:
• 5+ years of commercial lending and banking experience with thorough knowledge of lending regulations and credit/underwriting practices.
• Must possess strong loan negotiation (rates, terms, collateral requirements) experience.
• Must possess previous underwriting experience in the requisite area of commercial lending.
• Must have extensive knowledge and understanding of Bank’s credit policy, risk management, underwriting requirements and loan servicing.
• Must have strong knowledge and understanding of commercial and specialty group banking products and services and have demonstrated ability to cross-sell such products.
• Skills/Ability: PC proficient. Excellent verbal and written communication skills. Bilingual (English/Mandarin or Cantonese) a plus but not required. Ability to work well independently to structure loans and/or lines of credits. Must be organized and detail oriented and able to multi-task. Ability to work effectively in a fast paced, high production and team environment. Excellent time management skills and be accustomed to working with deadlines. Ability to assume responsibility and accountability for decision-making. Ability to communicate effectively with all levels of Bank personnel.

Other Details

$123K – $155K / year

Pay determined based on job-related knowledge, skills, experience, and location.

This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at [phone] or [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.