SVP, Relationship Manager

Cathay Bank; El Monte (CA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

FSAs/HSAs with company contributions

401(k)

Job summary

Cathay Bank is seeking a seasoned Relationship Manager in California to handle both client-facing business development and portfolio management within a lending team. This role targets new loan clients and ongoing portfolio care, with emphasis on credit quality and regulatory compliance.

The RM will work with underwriters and loan staff to finalize CCRs, negotiate terms, and ensure timely closing while delivering best-in-class service to clients.

Qualifications

• U.S. College graduate with major in related fields, or equivalent experience.
• 10+ years of commercial lending and banking experience with knowledge of lending regulations and underwriting practices.
• Strong loan negotiation (rates, terms, collateral) experience.
• Previous underwriting experience in commercial lending.

Responsibilities

• Identify and bring new loan clients with annual goals.
• Negotiate and structure primary loan terms; circulate concept memo if needed before term sheet/LOI.
• Prepare Credit Commitment Reports with underwriter and loan staff for new loans, renewals, amendments and annual reviews.
• Present CCR to approval authorities; responsibility for content lies with RM.
• Review loan documents for accuracy.
• Ensure closing items are in process and managed; manage the client experience.
• Monitor credit quality of the assigned portfolio.
• Assess credit risk and minimize loss through risk rating and action.
• Ensure compliance with bank and regulatory requirements; provide excellent customer service.
• Mentor and coach junior officers and loan staff.

Skills

Credit policy & risk management

Loan structuring

Underwriting experience

Cross-sell financial products

Verbal & written communication

PC proficiency

Time management

Detail oriented

Independent work

Team collaboration

Education

Bachelor's degree or equivalent experience

Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.

What Our Team Members Are Saying

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General Summary

Relationship Manager ("RM") is able to handle both (i) client-facing business development responsibilities as well as (ii) portfolio management responsibilities. This type of RM is typically found in lending teams with a smaller number of people where someone may need to carry out both functions. In a larger lending team, this title can exist for someone who wants to transition from PM to SRM but is not quite ready for the loan goal targets of a SRM. This position’s function is to identify and bring new loan clients and be able to manage an existing portfolio assigned to them.

DIRECT REPORTS

This incumbent has no direct reports.

Essential Functions

• Identify and bring new clients to the Bank. Each RM should have a specific new loan commitment/outstanding goal set by their Team Manager every year.
• RM is to negotiate and structure the primary terms of the loan with the client; circulate concept memo if needed prior to issuance of term sheet/LOI.
• Work with designated underwriter, loan assistants and other loan support staff to prepare the Credit Commitment Report ("CCR") for new loans, renewals, amendments and annual reviews.
• Present each CCR to the requisite approval authority levels. The finished CCR is the work product of a team but the RM is ultimately responsible for the content.
• Review loan documents, either internally prepared or by outside counsel, to ensure accuracy.
• Work with loan assistants and loan support staff to ensure all necessary items needed for the closing of the loan is in process and well-managed; RM is to manage the client experience of this process.
• Portfolio management functions include monitoring and managing the credit quality of the assigned loan portfolio.
• Review to ensure each credit is properly risk rated based on the Bank’s risk rating system.
• Reviews client’s accounts and portfolios in order to identify, evaluate and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the Bank.
• Ensure compliance with Bank, regulatory and credit requirements with emphasis on best-in-class customer service while adhering to required timeframes from the client.
• Assist with mentoring and coaching junior officers and loan staff.

Qualifications

Education:

• U.S. College graduate with major in related fields, or equivalent experience

Experience

• 10 + years of commercial lending, franchise finance and banking experience with thorough knowledge of lending regulations and credit/underwriting practices.
• Must possess strong loan negotiation (rates, terms, collateral requirements) experience.
• Must possess previous underwriting experience in the requisite area of commercial lending.

Skills/Ability

• Must have extensive knowledge and understanding of Bank’s credit policy, risk management, underwriting requirements and loan servicing.
• Must have strong knowledge and understanding of commercial and specialty group banking products and services and have demonstrated ability to cross-sell such products.
• PC proficient.
• Excellent verbal and written communication skills.
• Ability to work well independently to structure loans and/or lines of credits.
• Must be organized and detail oriented and able to multi-task.
• Ability to work effectively in a fast paced, high production and team environment.
• Excellent time management skills and be accustomed to working with deadlines.
• Ability to assume responsibility and accountability for decision-making.
• Ability to communicate effectively with all levels of Bank personnel.

Pay Range: $175,000-$200,00

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.

Cathay Bank is an Equal Opportunity and affirmative action employer. We welcome applications for employment from all qualified candidates, regardless of race, colour, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision‑making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

Learn more about us at cathaybank.com

Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at [phone] or [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.