VP, Records & EUC Risk & Controls

Santander Consumer USA Inc.; Miami (FL); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander Consumer USA Inc. is seeking a senior risk and records-management professional to lead the First Line of Defense for records, inventory control, and EUC governance in the US.

You will collaborate with Legal, Compliance, Risk, and Technology Risk to improve controls and remediation across BSNY and SanCap. The role requires extensive experience in regulated records programs, strong governance capabilities, and the ability to influence senior stakeholders without direct authority.

Qualifications

• Bachelor's degree or equivalent in Records or Information Management, Business, Risk Management, Information Systems, Technology, Legal Studies, Compliance, Finance, Accounting, or a related field.
• 9+ years of relevant experience in financial services, records and information management, operational risk, business controls, technology risk, compliance, legal operations, audit, or a related discipline.
• Demonstrated experience leading a regulated records-management, information-governance, EUC, or comparable enterprise control program across multiple legal entities or business lines.
• Strong knowledge of the records lifecycle, records inventories, retention schedules, legal holds, offsite storage, defensible disposition, policy exceptions, and control monitoring.
• Working knowledge of EUC lifecycle governance, risk classification, inventory management, documentation, access, change, data-integrity, backup/versioning, control testing, and decommissioning.
• Proven ability to challenge and influence senior stakeholders and drive remediation without direct authority.

Responsibilities

• Serve as the First Line of Defense Records Management Office for BSNY and SanCap, governing program strategy, administration, and compliance.
• Maintain entity procedures, process maps, records-inventory standards, record-type elements, and controlled change practices.
• Oversee Records Management Coordinators, maintain the coordinator roster, lead coordinator forums, and coordinate annual business-unit inventory reviews.
• Partner with Legal, Compliance, Risk, and the business to maintain the Records Retention Schedule and approve inventory changes and new record types within RMO authority.
• Oversee the records lifecycle, including creation, classification, storage, retrieval, retention, legal holds, offsite storage, defensible disposition, and organizational transfers.
• Deliver training and awareness; integrate requirements into RCSA and common-control testing; monitor exceptions, deficiencies, risk acceptances, and remediation.
• Escalate noncompliance through Issue Management and report program compliance, control effectiveness, inventories, training, exceptions, and emerging risks to governance forums.
• Serve as CIB US EUC Coordinator, supporting local procedures, semiannual inventory refreshes, control testing, biennial policy assurance, and quarterly program-health reporting.

Skills

Records management

Risk governance

Stakeholder management

EUC governance

Education

Bachelor's degree or equivalent

CRM / CISA / CRISC preferred

Job description

Santander Consumer USA Inc. is seeking a senior risk and records-management professional to lead the First Line of Defense for records, inventory control, and EUC governance in the US.

You will collaborate with Legal, Compliance, Risk, and Technology Risk to improve controls and remediation across BSNY and SanCap. The role requires extensive experience in regulated records programs, strong governance capabilities, and the ability to influence senior stakeholders without direct authority.