VP Real Estate Operations

Atlas Search; New York (NY); On-site; USD 180,000 - 225,000; Full time

Job summary

A prestigious Real Estate firm in NYC is searching for a VP of Operations to lead a team and ensure alignment with organizational goals. The role involves managing escalated resident concerns, budgeting, and fostering a positive work culture. Ideal candidates will have 8+ years of leadership experience, preferably in Real Estate or Hospitality, and a Bachelor’s Degree.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 8+ years of experience in a leadership position.
• Background in Real Estate or Hospitality preferred.

Responsibilities

• Lead and support a team of 20+ employees.
• Manage and resolve escalated resident concerns.
• Oversee departmental budgeting and enhance financial performance.
• Create a positive and inclusive work environment.

Skills

Leadership

Conflict Resolution

Team Management

Budgeting

Customer Service

Education

Bachelor's Degree

Job description

Direct message the job poster from Atlas Search

Executive Director of Recruiting, Head of HR & Business Operations division at Atlas Search

Our Client is a Real Estate firm in NYC seeking a VP of Operations.

What you will do:

-Lead and support a team of 20+ employees across multiple resident-facing departments, ensuring that each group is aligned with broader organizational goals. This includes mentoring team members, providing clear direction, and creating development plans to foster growth and performance across all levels.

-Manage and resolve escalated resident concerns with professionalism and empathy, acting as the final point of contact for complex or sensitive issues. Develop resolution strategies that de-escalate tension, reinforce resident trust, and reflect a commitment to exceptional service.

-Oversee departmental budgeting and identify opportunities to enhance overall financial performance, including cost-efficiency initiatives, resource allocation strategies, and revenue-generating programs. Collaborate with finance and leadership teams to ensure alignment between service goals and fiscal accountability.

-Serve as a trusted and visible leader to employees, creating a positive and inclusive work environment that empowers individuals and promotes team success. Develop and implement initiatives aimed at improving employee engagement, reinforcing company values, and cultivating a high-performance culture.

Who you are:

-8+ years of experience in a leadership position

-Candidates from Real estate or hospitality will be considered

-Bachelor's Degree preferred

Based on experience the compensation range is $180-225k

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Real Estate and Hospitality

Referrals increase your chances of interviewing at Atlas Search by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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