VP, Product Portfolio Operations (Deposits)

Socket.dev; Columbus (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Chase is seeking a Product Portfolio Operations Manager within the Consumer Banking Deposits team to coordinate regulatory-ready product initiatives and drive readiness for launches.

You will partner with Legal, Risk, and Compliance to ensure policies are met, streamline processes, and lead change initiatives across the Deposits 2.0 portfolio. This role requires strategic thinking, operational excellence, and strong communication across stakeholders to deliver high-quality customer experiences.

Qualifications

• 5+ years of experience in program management or portfolio operations
• Proven ability to lead cross-functional initiatives across Legal, Risk, Compliance, and Product
• Experience with Agile methodologies in product development

Responsibilities

• Work across products to help ensure delivery against business objectives while coordinating reporting and communication plans for portfolio management operations and change initiatives
• Enable operational efficiency by supporting training programs, maturity assessments, capability development, and continuous improvement practices
• Drive the adaptation and evolution of the product-line framework to ensure cross-product priorities, sequencing decisions, and trade-offs are effectively managed
• Implement product-level collection strategies, including controls, financial oversight, and resourcing requirements
• Partner with Legal, Risk, and Compliance teams to ensure all Deposits 2.0 product initiatives and operations adhere to regulatory requirements and internal policies
• Lead business readiness activities for new product launches and enhancements, including process design, stakeholder engagement, communications, and training efforts
• Oversee day-to-day portfolio operations, resolve operational challenges, and optimize workflows to deliver consistent, high-quality customer experiences
• Identify and mitigate operational risks through the implementation of effective controls and ongoing compliance monitoring
• Partner with Product, Risk, and Legal teams to identify, assess, and mitigate operational and regulatory risks through documentation, monitoring, controls, and reporting activities
• Support regulatory and legal reviews by maintaining audit-ready documentation, coordinating remediation efforts, and adapting operations to evolving regulatory requirements
• Facilitate cross-functional governance and communication by integrating risk, control, and legal considerations throughout the product lifecycle and new product development processes

Skills

Program management

Portfolio operations

Agile methodologies

Regulatory compliance

Cross-functional collaboration

Stakeholder management

Analytical thinking

Job description

Chase is seeking a Product Portfolio Operations Manager within the Consumer Banking Deposits team to coordinate regulatory-ready product initiatives and drive readiness for launches.

You will partner with Legal, Risk, and Compliance to ensure policies are met, streamline processes, and lead change initiatives across the Deposits 2.0 portfolio. This role requires strategic thinking, operational excellence, and strong communication across stakeholders to deliver high-quality customer experiences.