Strategic Portfolio Operations Lead

Next Frontier Capital; Jersey City (NJ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

On-site health and wellness centers

Paid time off

Job summary

Chase is seeking a Product Portfolio Operations Manager within Consumer Bank Product Portfolio Operations to optimize delivery and drive strategic initiatives across product lines. You will partner with General Managers and stakeholders, manage capacity, and oversee quarterly planning in a fast-paced environment.

The role emphasizes leadership, strategic thinking, and strong communication to align priorities and deliver frictionless experiences across the consumer banking portfolio.

Qualifications

• 5+ years of program management or performance optimization experience.

Responsibilities

• Works across products to ensure delivery against business objectives and coordinates reporting plans for portfolio management operations and change initiatives.
• Supports training, maturation, needs assessments, and continuous improvement practices to enable operational efficiency.
• Drives adaptation of product-line framework to align cross-product priorities, sequencing, and trade-offs.
• Implements a product-level collection strategy covering controls, financials, and resourcing needs.
• Partners with stakeholders and product portfolios to align on Consumer Bank goals and outcomes.
• Leads quarterly demand and investment planning across teams and resources.
• Maintains and consolidates product roadmaps with visibility into scope, timelines, funding, and capacity.
• Manages dependencies and capacity; facilitates trade-offs and challenges assumptions to protect delivery.
• Coordinates cross-functional and co-supplier interlocks from discovery through execution.
• Creates and delivers executive communications and reporting (memos, updates, ad hoc requests).
• Drives continuous improvement and change adoption by standardizing best practices and operating model changes.

Skills

Portfolio management

Agile methods

Executive communication

Stakeholder management

Tools

JIRA

Confluence

PivotTables

PivotCharts

Excel

XLOOKUP

Job description

Chase is seeking a Product Portfolio Operations Manager within Consumer Bank Product Portfolio Operations to optimize delivery and drive strategic initiatives across product lines. You will partner with General Managers and stakeholders, manage capacity, and oversee quarterly planning in a fast-paced environment.

The role emphasizes leadership, strategic thinking, and strong communication to align priorities and deliver frictionless experiences across the consumer banking portfolio.