VP, Product Management, A.I. Solutions

Clover; Sunnyvale (CA); On-site; USD 220,000 - 330,000; Full time

Job summary

Fiserv Clover is seeking a VP of Product Management, AI Solutions, to define and drive the AI platform strategy across the Clover ecosystem in Sunnyvale. You will oversee AI tooling, collaborate with engineering and design, and lead product teams from concept through launch to deliver AI-powered merchant experiences.

The role requires 12+ years in product leadership, expertise in Generative AI, and a track record of cross-functional impact in fintech or commerce.

Qualifications

• 12+ years in Product Management with leadership experience.
• Experience building Generative AI solutions in retail/commerce or POS platforms.
• Deep knowledge of traditional ML and Gen AI
• Experience leading cross-functional teams in complex matrix orgs.

Responsibilities

• Define and lead Clover’s AI platform strategy and roadmap.
• Oversee AI tools and infrastructure for smarter merchant experiences.
• Lead end-to-end product management from concept to launch.
• Partner with Engineering and Design to deliver cloud-based AI SMB solutions.

Skills

AI strategy

Leadership

Cross-functional collaboration

Product management

Job description

Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

VP, Product Management, A.I. Solutions

What You Will Do

AI Strategy and Product Innovation

• Define and lead Clover’s AI platform strategy—enabling seamless integration of AI across the entire product ecosystem to unlock new customer value. Partner with other product leaders to define the roadmap for insights and agentic actions.
• Oversee the development of AI tools and infrastructure that empower internal product teams to build smarter, automated, and personalized merchant experiences.
• Lead end-to-end product management from concept through launch and continuous optimization.
• Partner with Engineering and Design to deliver modern, cloud-based, AI-enabled SMB solutions.
• Drive customer-centric product development through data, market insights, and merchant feedback.
• Balance innovation with operational excellence and platform scalability.
• Ensure seamless integration across the Merchant Solutions ecosystem.

AI Governance and Innovation

• Design and scale agentic AI workflows that empower merchants to perform complex back-office tasks—such as inventory adjustments, menu curation, and financial reporting—through natural language interactions and automated task execution.
• Build predictive intelligence engines—including churn prediction and personalized recommendation systems—that surface proactive, actionable insights to help merchants optimize operations, increase revenue, and improve customer retention.
• Develop a secure, multi-agent AI platform and governance framework that ensures consistent, reliable, and high-quality AI-powered experiences across all Clover merchant surfaces and products.

Cross-functional Leadership

• Oversee large-scale cross-functional AI initiatives, collaborating closely with Data Science, Engineering, and Fiserv stakeholders to tie each initiative to clear business outcomes.
• Partner with Sales and Marketing on commercialization strategies including pricing, packaging, and go-to- market.
• Monitor market trends and competitive positioning.

Leadership

• Lead and develop high-performing Product Managers.
• Create a culture of innovation, accountability, customer obsession, and execution.
• Drive cross-functional alignment across Engineering, Sales, Marketing, Customer Success, Finance, Operations, and Support.

Required Qualifications

• 12+ years in Product Management with substantial leadership and people management experience.
• Experience building Generative AI solutions in retail commerce or POS platforms.
• Deep knowledge of traditional ML and Gen AI technologies and ability to adapt to solve business problems.
• Experience leading cross-functional teams in complex matrix organizations.

Preferred Qualifications

• Familiarity with MLOps and the AI model development lifecycle.
• Experience leading AI product organizations in high-growth fintech or commerce companies.
• Experience managing international product portfolios.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

$220,000.00 - $330,000.00

These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Our Commitment To Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [e-mail]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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