A.I. Transformation Lead

Relha LLC; Omaha, Northern (NE, KY); Hybrid; USD 141,000 - 226,000; Full time

Job summary

Fiserv is seeking an AI Transformation Consultant to lead end-to-end AI initiatives across business and technology teams. You will define strategies, design models, and ensure deployment with governance and ethics in mind. The role requires collaboration with executives and operators to translate needs into scalable AI capabilities.

You will guide adoption, train teams, and drive measurable business value while ensuring compliance with regulatory requirements and enterprise standards.

Qualifications

• Strong foundation in ML, NLP, data analytics and AI platforms is expected.
• Experience with structured and unstructured data and model lifecycle management.
• Experience in enterprise data ecosystems and regulatory environments is a plus.

Responsibilities

• Partner with clients and internal stakeholders to understand objectives and AI use cases.
• Define AI roadmaps and transformation strategies aligned to priorities and value creation.
• Lead the design, development and deployment of AI/ML solutions across platforms.
• Ensure AI integration with existing systems, data pipelines and governance.
• Drive change adoption, governance, and ethical use of AI within policies.
• Provide training and enablement to drive adoption and operational use.

Skills

Machine Learning

NLP

Data Analytics

AI Platforms

Structured Data

Unstructured Data

Model Lifecycle

Enterprise Data

Education

Bachelor’s degree in Computer Science

Equivalent practical experience

Tools

Cobol Programming

IBM tools

RMF

DB2 utilities

Platinum Detector

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What Does an AI Transformation Consultant Do?

The AI Transformation Consultant leads the end-to-end design, implementation, and adoption of artificial intelligence solutions that drive measurable business outcomes. This role partners closely with business leaders, product teams, and technical experts to identify high value AI use cases, translate business needs into scalable AI capabilities, and ensure successful deployment across the organization. The consultant serves as a critical bridge between strategy and execution—enabling change adoption, governance, and ethical use of AI while ensuring alignment with enterprise systems, regulatory requirements, and performance objectives.

Key Responsibilities

Partner with clients and internal stakeholders to understand business objectives and identify high impact AI use cases.

Define AI roadmaps and transformation strategies aligned to organizational priorities and long-term value creation.

AI Solution Design & Implementation

Lead the design, development, and deployment of AI and machine learning solutions across business and technology platforms.

Ensure seamless integration of AI solutions with existing systems, data pipelines, and operational processes.

Assess data readiness, quality, and governance to support AI initiatives.

Design and guide the development of AI/ML models tailored to specific business challenges and operational workflows.

Stakeholder & Change Management

Act as a trusted advisor and liaison between technical teams and non-technical stakeholders

Translate complex AI concepts into clear, actionable insights and business recommendations for executive and operational audiences.

Training, Adoption & Enablement

Support organizational readiness by delivering training, best practices, and enablement sessions on AI tools and capabilities.

Drive adoption by embedding AI solutions into day-to-day workflows and decision-making processes.

Performance, Governance & Ethics

Monitor AI system performance, accuracy, and business impact post implementation.

Ensure AI solutions comply with ethical standards, regulatory requirements, data privacy policies, and internal governance frameworks.

Basic Qualifications for consideration:

Education

Bachelor’s degree in computer science, Data Science, Artificial Intelligence, Machine Learning, or a related field; advanced degree preferred.

Technical Expertise

Strong foundation in machine learning, natural language processing, data analytics, and AI platforms.

Experience working with structured and unstructured data, model lifecycle management, and enterprise data ecosystems.

Analytical & Problem-Solving Skills

Ability to analyze complex data sets, assess business problems, and derive actionable, data-driven insights.

Communication & Influence

Excellent verbal and written communication skills with the ability to explain technical concepts to diverse audiences.

Proven ability to influence stakeholders and drive alignment across cross-functional teams.

Demonstrated experience leading projects in complex, cross-functional environments.

Ability to manage multiple initiatives, prioritize work, and deliver results in fast-paced settings.

Education & Experience

Bachelor’s degree in Computer Science, Data Science, or a related field, or equivalent practical experience.

5–10 years of experience in artificial intelligence, machine learning, data analytics, software development, or related technical disciplines.

Prior experience within the payments, financial services, or regulated industry environment strongly preferred.

Experience that would be great to have:

Software Development

Cobol Programming

IBM tools, monitoring tools, RMF, DB2 utilities, Platinum Detector, etc.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

$141,000.00 - $225,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [emailprotected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.