Sr Product Manager

Clover; New York (NY); On-site; USD 120,000 - 198,000; Full time

Job summary

Fiserv, a global leader in Fintech and payments, seeks a Senior Product Manager to enhance the end-to-end merchant experience and deliver integrated card products within the Clover and Fiserv ecosystem. The Financial Services team builds tools to improve merchants’ financial health and manage cashflow.

You will lead market research, coordinate with marketing and sales, and bring integrated products to market with a clear roadmap and success metrics, partnering across Design, Engineering, PMM,

Qualifications

• 8+ years in Product Management with cross-functional teams in B2B SaaS/e‑commerce or card space
• Bachelor’s degree or higher in related field or equivalent work experience
• Experience bringing integrated products to market with marketing and sales coordination
• Proven track record delivering card payment products and third-party integrations
• Experience across Web, Android, and iOS products
• Significant experience in managing the product development lifecycle in an agile environment
• Proven track record of using data to influence requirements and design
• Strong understanding of APIs, webhooks, and their documentation
• Ability to collaborate with external partners to drive revenue

Responsibilities

• Enhance end-to-end merchant experience across device, web, and mobile platforms for SMB Financial products
• Drive product lifecycle from concept to production, including roadmap and direction development
• Conduct market research, analyze user feedback, and measure performance
• Create clear narratives with hypotheses and outcomes tied to key metrics
• Collaborate with Design, Engineering, PMM, Merchant Solutions, and Data Science on enhancements and integrations
• Work with Product Marketing and Customer Support on go-to-market strategies

Skills

Product Management

B2B SaaS

E-commerce

Card payments

Web

Android

iOS

APIs / Webhooks

Agile

Data-driven decisions

Partnerships

Education

Bachelor's degree or higher

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr Product Manager

What does a successful Senior Product Manager do at Fiserv?

As a Senior Product Manager at Fiserv, you will be responsible for enhancing the end-to-end merchant experience to deliver innovative card products that seamlessly integrate into the Clover and Fiserv merchant ecosystem. The Financial Services team is responsible for improving merchant’s financial health: We create integrated branded credit card and payment solutions and build tools to help merchants manage their cashflow.

You will be responsible for bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer successa roadmap with clear requirements, prioritizing enhancements, and delivering quality updates to reshape the end-to-end merchant experience on Clover.

What You Will Do

• Be responsible for enhancing the end-to-end merchant experience for SMB Financial merchant experience products across multiple platforms (device, web and mobile) to drive deeper engagement throughout the merchant lifecycle
• Drive product development life cycle from concept, design, testing, and production deployment, and product commercialization, including all improvements of road map and statement of direction development.
• Conduct market research and competitive product analysis; gather and analyze user feedback; and measure and track the performance
• Create a narrative that can clearly articulate the problem statement, hypothesis, and expected outcomes, against key metrics, for your product area
• Partner with Design, Engineering, Product Marketing, Merchant solutions and Data Science to scope and execute on enhancements and integrations for key initiatives for both near and **long term** horizon projects
• Partner with Product Marketing and Customer Support to execute go-to-market strategy for key initiatives

What You Need To Have

• 8+ years of work experience in Product Management roles working with Engineers, Design, and Product Marketing preferably in B2B SaaS or e-commerce, or branded credit card or commercial card space
• Bachelor’s degree or higher in related field or equivalent work experience
• Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success
• Proven track record of delivering successful card payment products or features and third-party integrations
• Experience across Web, Android, and iOS products
• Significant experience in managing the product development lifecycle and working in an agile environment
• Proven track record of using data to influence requirements, design and implementation
• Strong understanding of APIs, webhooks, and their documentation
• Ability to work closely with engineering teams to scope and deliver technical solutionsExperience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes that drive revenue

What Nice To Have

• Has a track record as an outstanding problem-solver and strategic thinker
• Is a passionate self-starter, decisive and able to move with speed to implement ideas
• Demonstrates an ability to be extremely organized, with the ability to manage multiple complex projects at once
• Experience launching and scaling branded credit card or commercial card products

How You’ll Work

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

$120,000.00 - $198,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Our Commitment To Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [e-mail]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note To Agencies

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.