VP, Product Management

Ensemble Health Partners; United States; Remote; USD 150,000 - 250,000; Full time

Job summary

Ensemble Health Partners is seeking a Vice President of Product Management for its Revenue Cycle Management division. This strategic role focuses on product strategy and innovation in healthcare technology, requiring extensive leadership experience and a deep understanding of revenue cycle processes. Join a company recognized for its commitment to excellence and innovation in revenue cycle management.

Benefits

Comprehensive benefits package

Tuition reimbursement

Professional certification support

Quarterly and annual incentive programs

Qualifications

• 10+ years in technology product management, including 5+ in healthcare technology.
• Experience leading cross-functional teams.

Responsibilities

• Define and prioritize product features based on research and feedback.
• Lead teams to design and launch new products.
• Monitor product performance and drive continuous improvement.

Skills

Leadership

Communication

Analytical Thinking

Strategic Planning

Innovation

Education

Bachelors Degree

Job description

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Vice President of Product Management for Revenue Cycle Management (RCM) is a strategic leadership role responsible for driving the development, enhancement, and execution of RCM product strategies. This position requires a deep understanding of healthcare revenue cycle processes, technology trends, and customer needs. The VP will collaborate with cross-functional teams to deliver innovative solutions that optimize revenue, improve operational efficiency, and enhance customer satisfaction.

Essential Job Functions

• Define and prioritize RCM product features based on market research, customer feedback, and business goals.
• Lead cross functional teams to design build and launch new products and enhancements to solutions
• Collaborate with internal stakeholders and external vendors to understand their technology needs and provide solutions that meet those needs
• Define and prioritize the product road map ensuring it aligns with the company’s overall strategy
• Conduct market research and competitor analysis to stay up to date on industry trends and advancements
• Develop and maintain partnerships with key technology vendors to ensure the company's technology platform remains cutting edge
• Manage and motivate a team of product managers and technical staff to deliver platform enhancements and new products on time and within budget
• Monitor product performance, analyze data, and iterate on features to drive continuous improvement
• Provide leadership and direction to the technology platform team, setting goals and expectations, and creating a culture of continuous improvement and innovation

Employment Qualifications:

Desired Work Experience

• 10+ years of experience in technology product management, including 5+ years in healthcare technology
• Proven track record of leading cross functional teams to deliver complex technology solutions

3 to 5 Years

Desired Education

Bachelors Degree or Equivalent Experience

Preferred focus: Healthcare or Business

Other Preferred Knowledge, Skills and Abilities

• Strong understanding of revenue cycle processes, healthcare technology, payer/provider interactions.
• Familiarity with healthcare compliance regulations (e.g., HIPAA, CMS)
• Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
• Ability to think creatively and outside the box to solve complex problems
• Ability to lead and motivate a team, set goals and expectations, and create a culture of continuous improvement and innovation
• Product Strategy & Vision - Develop and articulate a comprehensive product strategy aligned with company goals, market trends, and customer needs. Lead the creation and execution of a product roadmap for that drives innovation and market leadership.
• Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.
• Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.
• Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.
• Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.
• Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).
• Product/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.

#LI-MT1

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Work-Life Flexibility

Leadership

Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail] .

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Ensemble Health Partners is the leading revenue cycle management company for hospitals. We build relationships & find the best solutions to your challenges.

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