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UKG is seeking a senior leader to drive the demo platform strategy, collaborating with Product, Engineering, Sales, and Marketing to turn customer scenarios into compelling live demos. You will oversee provisioning, data management, and automation to ensure high availability and scalable capabilities.
The role requires extensive experience in enterprise SaaS with global leadership and a track record building cloud-based HR/Workforce platforms, managing budgets, governance, and cross-functional
Working closely with Product Management, Engineering, Sales, and Marketing, the VP leads bringing the compelling customer scenarios provided by Product and Marketing to life in our demo environments, oversees environment lifecycle management, and drives automation and operational excellence.
Establish service levels and operational excellence practices to ensure high availability and rapid issue resolution. Implement automation to reduce manual effort and improve scalability.
Partner closely with Product Management and Engineering to align demo environments with product release cycles. Ensure rapid adoption of new features into demo environments. Influence product design to improve demonstrability and customer storytelling. Participate in release planning and launch readiness activities. Establish governance for demo environment lifecycle management. Ensure environments comply with enterprise security, privacy, and compliance requirements. Define policies for data usage, access management, retention, and environment standardization. Mitigate operational and business risks associated with demonstration platforms.
Own annual operating and capital budgets. Develop investment business cases and ROI analyses. Optimize vendor relationships and technology investments. Drive cost efficiency through automation and platform standardization.
Develop and execute the enterprise vision and multi-year roadmap for demo environments across all HCM product lines. Establish demo environments as a strategic corporate capability that directly supports revenue growth, customer engagement, analyst relations, and executive briefings. Define organizational priorities, investment strategies, governance, and success metrics. Build and lead a high-performing global organization focused on innovation, operational excellence, and customer impact. Foster a culture of continuous improvement, collaboration, accountability, and technical excellence.
Collaborate with Sales Leadership and Solution Consulting to understand evolving demonstration needs.
Define enterprise standards for demo data strategy. Oversee creation of realistic customer personas, business scenarios, and industry-specific datasets. Ensure demonstrations reflect authentic business workflows and measurable customer outcomes. Partner with Marketing and Industry teams to build demos aligned to their use cases to differentiated customer narratives.
Continuously improve operational efficiency through DevOps and platform engineering practices. Recruit, develop, and retain world-class leaders and technical talent. Build organizational capabilities across platform engineering, DevOps, cloud operations, solution architecture, data engineering, and demo experience design.
Required Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field. 15+ years of progressive leadership experience in enterprise SaaS organizations. 8+ years leading global technical organizations. Experience supporting enterprise HR, Payroll, HCM, or Workforce Management software. Demonstrated success building and scaling cloud-based platforms. Experience leading cross-functional initiatives involving Product, Engineering, Sales, and Customer Success. Experience managing multimillion-dollar operating budgets. Master's degree or MBA. Knowledge of DevOps, Infrastructure as Code, CI/CD, cloud architecture, and platform engineering. Familiarity with AI-enabled automation and intelligent platform operations.