VP, Platform Product Management - Client Experience

State Street Corp; Burlington (MA); On-site; USD 110,000 - 208,000; Full time

Benefits offered by this job

401K with company match

Paid time off

Volunteer days

Employee networks

Flexible work-life support

Job summary

State Street Corp in Burlington, MA is seeking a Vice President of Technical Product Management to lead a portfolio of platform products that enhance client experience, software delivery, and operational efficiency.

This role combines business insight with technical leadership, driving strategy, roadmap management, requirements definition, and team development across client deliveries and unified experience.

Qualifications

• 10+ years of experience in technical product management, platform engineering, SaaS, or enterprise software.
• Experience leading enterprise-scale products and managing product teams.
• Experience building cloud-native technologies and platform capabilities.

Responsibilities

• Define and own product strategy and integrated roadmap for client-facing platform products.
• Translate client and business requirements into standardized platform capabilities and tools.
• Coach and develop a product/engineering team and set clear delivery goals.
• Balance client commitments, platform modernization, technical debt, and capacity.
• Define telemetry, KPIs, and feedback to evaluate adoption and outcomes.
• Shape strategy to improve usability, accessibility, and client workflows.
• Advance AI-assisted client support experiences with measurable value.

Skills

Technical product management

DevOps

CI/CD

Leadership

Cloud-native

Education

Bachelor's degree in engineering, computer science, information systems, business

Tools

Azure DevOps

GitHub

Terraform

Jenkins

Git

Ansible

Job description

State Street Corp in Burlington, MA is seeking a Vice President of Technical Product Management to lead a portfolio of platform products that enhance client experience, software delivery, and operational efficiency.

This role combines business insight with technical leadership, driving strategy, roadmap management, requirements definition, and team development across client deliveries and unified experience.