VP, Technical Product Management – Platform

Charles River Development; Burlington (MA); On-site; USD 110,000 - 208,000; Full time

Benefits offered by this job

401K with company match

Insurance coverage

Paid time off

Job summary

Charles River Development, a State Street company, seeks a Vice President of Technical Product Management to lead a portfolio of platform products that improve client experience, software delivery, and operational efficiency. This hands‑on, senior leadership role is accountable for strategy, roadmap, requirements, delivery, adoption, lifecycle management, and team leadership across client deliveries.

The successful candidate will collaborate with Engineering, Architecture, Cloud Operations and

Qualifications

• Bachelor’s degree in engineering, computer science, information systems, business, or equivalent technical experience.
• Ten or more years of experience in technical product management, platform engineering, DevOps, SaaS platforms, enterprise software, or related roles, including leading enterprise‑scale products and managing product teams.

Responsibilities

• Translate client, business, technical, and operational requirements into standardized platform capabilities.
• Manage, coach, and develop a product/engineering team, setting clear priorities, expectations, delivery goals, and accountability for outcomes.
• Balance client commitments, strategic initiatives, platform modernization, non‑functional requirements, technical debt, operational readiness, and engineering capacity.
• Define and own client‑facing enablement products that enable clients to execute platform customizations, consume product readiness requirements, and manage their workflows without operational impacts.
• Define product measures, cost to serve, telemetry, KPIs, and feedback mechanisms to evaluate adoption, reliability, operational efficiency, and client outcomes.
• Shape the strategy and roadmap to improve client experience around usability, access to capabilities, operational visibility, and support workflows.
• Advance AI‑assisted client support experiences where they provide measurable client and operational value.

Skills

Tech product mgmt

Cloud-native platforms

DevOps CI/CD

Cross-functional leadership

Stakeholder communication

Agile methods

Education

Bachelor’s degree or higher

Tools

Azure DevOps

GitHub

Terraform

Jenkins

Git

Ansible

Job description

Charles River Development, a State Street company, seeks a Vice President of Technical Product Management to lead a portfolio of platform products that improve client experience, software delivery, and operational efficiency. This hands‑on, senior leadership role is accountable for strategy, roadmap, requirements, delivery, adoption, lifecycle management, and team leadership across client deliveries.

The successful candidate will collaborate with Engineering, Architecture, Cloud Operations and