VP Operations Labor

Freeman Company; Henderson (NV); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Tuition Reimbursement

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company is seeking a VP Operations – Labor to plan, control, and direct safe labor activities across the region and multiple sites. You will oversee workforce planning, scheduling, and fulfillment while ensuring CBAs are followed and labor relations are strong.

This senior role requires a track record in labor leadership within live events or hospitality, with focus on budgeting, policy development, and continuous safety improvements.

Qualifications

• Bachelor’s degree in a relevant field; Master’s degree preferred.
• 10+ years in a senior labor leadership role with CBA experience.
• Proven ability to set priorities and drive process improvements.
• Experience in live events or hospitality is preferred.

Responsibilities

• Plan, control, and direct the safe labor activities across the region.
• Oversee workforce planning, scheduling, and fulfillment across sites.
• Ensure compliance with CBAs and maintain strong union relations.
• Develop budgets and manage regional labor costs and investments.
• Lead labor policies, staffing strategies, and event-site readiness.
• Promote safety as a core priority and enforce safety standards.

Skills

Leadership

Budgeting

Labor relations

Workforce planning

Scheduling

Safety compliance

Union relations

Contract negotiation

Education

Bachelor’s degree

Master’s degree preferred

Job description

As part of The Freeman Company, Freemandesigns and delivers unforgettable momentsthat create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary

It is the responsibility of the VP Operations – Labor to plan, control, and direct the safe activities of the labor services and labor control functions across their respective region. This includes oversight of workforce planning, scheduling, and fulfillment as well as team member/labor relations and compliance with applicable Collective Bargaining Agreements (CBAs). Implement line of business strategy, manage budgets, and ensure a financially responsible focus across all labor operations within their respective region. Direct all labor activities to achieve optimum efficiency, optimize talent utilization, and maximize profits, while building collaborative relationships with Union partners. Responsible for the success of the labor function, not only within the company, but also within the communities each branch is located. Professionally interacts with customers, team members, Union representatives, and third-party vendor/partner representatives to provide the highest level of service excellence. Drive operational safety by embedding safety as a core business priority, ensuring compliance with all safety policies and regulations, fostering a culture of accountability, and driving initiatives that continuously improve safety performance and employee awareness.

This role provides strategic leadership, direction, and oversight for the labor services and labor control functions across a region or multiple locations of significant impact. Execute strategic goals based upon organizational needs and implement effective labor and workforce strategies that have a positive result in helping achieve financial success for the organization. Make complex decisions for situations with precedent. Ensure labor requirements are scheduled and fulfilled across all event sites within the region while maintaining adherence to applicable Collective Bargaining Agreements and positive Union relations. Create an environment of employee engagement and mirror the company’s mission, vision, and values. Ensures day-to-day labor operations are managed safely, efficiently, and effectively.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Las Vegas, NV.

• Develop and implement strategic plans to achieve regional labor goals and objectives. Communicate work plans and priorities derived from the organization’s strategic plan by partnering with senior leaders and team members.
• Plan, develop, and implement labor policies, strategic direction, and goals. Make consistent and progressive steps toward organizational consistency across the labor services and labor control functions.
• Enhance organizational excellence by establishing operational benchmarks, timelines, and applicable resource needs to achieve strategic labor goals. Recommend and drive improvements as necessary. Set standards for accountability and measurements of success.
• Provide leadership, direction, and oversight to the Director of Labor Services, ensuring workforce demand is scheduled and filled across all contracted events while talent is optimally allocated and utilized.
• Direct the development and execution of proactive seasonal staffing and workforce strategies, partnering with operations and labor providers (Unions, temporary agencies, etc.) to validate implementation and readiness.
• Oversee the labor control and team member relations function for the region, ensuring effective labor relations and the consistent administration of labor assignments, labor pool standards, and company policies.
• Manage union contract concerns and grievances as necessary within the region. Ensure Collective Bargaining Agreements are appropriately adhered to and partner with Management, Business Agents, and Stewards to resolve issues at the root cause.
• Champion the implementation of labor reporting tools and technology to drive real-time decision-making, process automation, and improved staffing utilization while controlling cost.
• Develop, maintain, and analyze budgets to identify areas in which reductions can be made and to allocate operating budget. Ensure Directors reporting to them manage the budget process in the same manner.
• Review activity, operating, and labor reports to determine changes in programs or operations required. Direct initiatives so that policy, program, or operations changes can be implemented in a timely, efficient, and accurate manner.
• Promote Freeman with industry, manufacturing, or trade associations. Maintain relationships with the local convention bureau, convention center, hotels, and Union partners.
• Work with Directors to see that hiring, staffing, discipline, and training are accomplished and prioritized, and that team members are coached, developed, and mentored toward career development goals.
• Oversee proper administration of payroll controls, travel, job cost, and expense control within their area of responsibility.
• Conduct meetings with Directors to review schedules, implement programs, and coordinate inter-department activities. Review long-range job planning and assignments with department heads.
• Accurately prepare region budget and forecasts and submit to corporate management by established deadlines. Prepare capital expenditure list and submit for approval.
• Conduct performance reviews with direct reports. Counsel Directors regarding team member problems and consult with Human Resources as necessary.
• Communicate and reinforce the company’s safety vision and strategic objectives. Embed safety as a core operational priority across all labor functions and facilities, ensuring all employees understand their responsibilities and work practices consistently meet safety standards.
• Oversee compliance with all applicable safety regulations, standards, and company policies. Ensure workplace accidents, near misses, and hazards are promptly investigated and documented with corrective action implemented.

Education & Experience

• Bachelor’s degree (B.A.) from a four-year college or university required. Master’s Degree preferred.
• Proven experience in a senior leadership role, preferably within the live events or hospitality industry, with significant experience in labor relations, workforce management, or labor control.
• Ten or more years of related experience in labor relations, workforce management, or labor control, including experience working under and administering collective bargaining agreements across small to large Union groups, or an equivalent combination of education and experience.
• A successful track record in setting priorities, shaping processes, guiding investment in people and systems, and developing an infrastructure that creates a stronger and more efficient organization.
• Knowledge of industry best practices and operational standards for labor and workforce management.
• Ability to read, interpret, and ensure compliance with Collective Bargaining Agreements, including knowledge of arbitration and grievance procedures related to labor agreements.
• Knowledge of federal and state labor laws to ensure compliance with regulations relative to collective bargaining agreements.
• Understand financial statements and the company job cost system.
• Strong analytical and problem-solving skills with proven results in process design and continuous improvement.
• Highly organized with the ability to wear multiple hats and manage competing priorities in a fast-moving environment.
• Work effectively under pressure to meet tight deadlines and goals.
• Negotiate contracts and comply with union specifications.
• Effectively manage and motivate union and non-union team members.

Certificates, Licenses, Registrations

OSHA 30 Certification required. Additonial safety certifications are a plus.

Travel Requirements

Travel 25% to 50%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Tuition Reimbursement
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristics protected by federal, state or local laws.