VP, Operations

ApolloMD; Morrisville (NC); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Paid Time Off

Full Health Benefit Package

401(k) with employer contribution

Employee Assistance Program

Job summary

ApolloMD is seeking a Vice President of Operations to oversee regional performance and strengthen client relationships across multiple service lines. This role ensures resources and workflows support hospital partners’ expectations and drives operational excellence.

Responsibilities include recruiting, credentialing, onboarding, scheduling, and payroll for clinicians, along with leading a team of directors and specialists. A Master’s degree and 5+ years in healthcare operations are required.

Qualifications

• MBA/MSHA/MHA or equivalent required.
• 5+ years healthcare operations leadership experience.
• Experience managing hospital or physician practice operations.

Responsibilities

• Oversee regional performance across service lines.
• Communicate with hospital decision makers on operational metrics and quality.
• Identify and implement process improvements to reduce costs and improve throughput.
• Lead and develop teams across multiple levels (directors, managers, coordinators).
• Coordinate recruitment, credentialing, onboarding, scheduling, and payroll for clinicians.

Skills

Client management

Financial oversight

Project management

Analytical skills

Communication

Education

Master’s Degree (MBA/MSHA/MHA or equivalent)

Job description

About ApolloMDApolloMD partners with more than 100 hospitals nationwide to provide integrated, multispecialty physician, APC and practice management services in Emergency Medicine, Hospital Medicine, Anesthesia, and Revenue Cycle Management. Our high touch, solution-based approach emphasizes quality, efficiency, communication and patient experience. ApolloMD works collaboratively with partner facilities to implement best practices and process improvement across the board in a cost-effective manner. Learn more about our growing team at apollomd.com.Job DescriptionThe Vice President of Operations (VPO) is an instrumental part of our practice management team. This role is responsible for overseeing regional performance, strengthening client relationships, and driving operational excellence across multiple service lines. Our VPOs work closely with our clinicians to ensure that they have the resources and workflow to meet the expectations of our hospital partners. VPOs facilitate recruitment, credentialing, onboarding, scheduling, and payroll functions for our clinician teams. Experience in clinician services and practice management, including business logistics, practice finance, and customer service are vital skills. The Vice President of Operations works closely with our hospital partners to align the partnership around financial, quality and throughput goals.Essential Job Responsibilities• ApolloMD operations contact to assigned partner hospital administration.• Regular communication with appropriate hospital decision makers regarding operational quality metrics, expansion of services, process improvement and performance.• Solid understanding of healthcare industry quality metrics, as well as trends within healthcare.• Participates and identifies performance improvement activities to improve quality of care, promote excellent patient outcomes and provide a cost-effective environment for patient care.• Ability to identify operational efficiency and cost reduction opportunities.• Identification of operational issues, processes and systems for improved performance.• Oversee a team of director of operations, recruiters, and credentialers• Leads by example and motivates all team members to perform at their highest level while mindful of engagement and job satisfaction.• Ensure completed schedules with facility credentialed providers.• Coordination of recruiting efforts to maintain continuity of providers optimized to 100 percent staffing levels.• Regular communication with appropriate hospital decision makers regarding operational metrics and performance.Required Qualifications• Master’s Degree (MBA, MSHA, MHA, or equivalent).• Minimum 5+ years of progressive healthcare operations leadership experience, preferably within multi-site or multi-market environments.• Proven experience managing hospital or physician practice operations.• Demonstrated ability in client management, financial oversight, and large-scale operational execution.• Experience leading and developing teams across multiple levels.• Strong communication, analytical, and project management skills.Contract Load & Travel Expectations• Oversight of 2+ markets, inclusive of multiple hospital programs.• Approximately 50% travel within the North Carolina market and region.• Manages regional Operators: Specialists, Managers, and Directors of Operations.To promote a positive company culture where work-life balance is a primary component, we also offer the following benefits to our employees• Paid Time Off• Full Health Benefit Package• Generous Employer Contribution to Health Spending Account• 401(k) with employer contribution• Employee Assistance Program• Voluntary Short Term/Long Term Disability• Wellness ProgramIndependent Physicians Resource, Inc. is committed to the principles of equal employment opportunity and strives to avoid all discrimination. All qualified employees and applicants are entitled to equal opportunities and treatment regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, or physical or mental disability (subject to the ability to perform essential functions of the job).