VP, Operational Risk & Third-Party Governance Leader

Citi; Jacksonville (FL); On-site; USD 104,000 - 156,000; Full time

Job summary

Citi in Jacksonville, FL is seeking an experienced Operational Risk Analyst to own third-party risk and compliance within TPM requirements. The role focuses on identifying, managing, and monitoring third-party risks, and driving governance across risk policies and controls.

You will work with vendors and internal partners, provide SME guidance, and help safeguard Citi’s assets and reputation through strong risk management practices in a matrix organization.

Qualifications

• 6-10 years of experience in risk management, compliance, governance, or controls in banking/financial services.
• Third-party/vendor oversight experience highly desirable.
• Proven ability to identify, measure, and manage key risks and controls.
• Strong understanding of compliance laws, rules, regulations, and best practices.
• Solid analytical skills to evaluate complex risk and control activities and processes.
• Strong sense of accountability and ownership with results orientation.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively within a matrix organization.

Responsibilities

• Own all aspects of the third-party relationship and responsible for identifying, managing, and monitoring all third-party risks and compliance with TPM requirements.
• Conduct regular business reviews with vendors to discuss performance, address concerns, and foster strong relationships.
• Establish and oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Independently assess’ risks and drive actions to address the root causes that lead to operational risk losses by challenging both historical and proposed practices.
• Governance and oversight may include (not limited to) technology operational risk.
• Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans).
• Resolves transactional level escalations coming from the vendor or internal partners.
• Analyze scorecards/performance management tools to mitigate exposure (risk/financial/regulatory)
• Collaborate to resolve any issues which fall within the terms of the contract.
• Develop and maintain relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to operate with a limited level of direct supervision.

Skills

Analytical Thinking

Controls Lifecycle

Credible Challenge

Governance

Policy

Procedure

Regulation

Risk Management Lifecycle

Education

Bachelor’s degree

Master’s degree preferred

Job description

Citi in Jacksonville, FL is seeking an experienced Operational Risk Analyst to own third-party risk and compliance within TPM requirements. The role focuses on identifying, managing, and monitoring third-party risks, and driving governance across risk policies and controls.

You will work with vendors and internal partners, provide SME guidance, and help safeguard Citi’s assets and reputation through strong risk management practices in a matrix organization.