VP of Travel Homepage Experience & Personalization

Testing Site - JPMC; New York (NY); On-site; USD 250,000 - 350,000; Full time

Job summary

Chase Travel is seeking a results-driven Vice President of Product Experience to lead the homepage experience across web, mobile and chat in the authenticated context. You will own the strategy, UX, content/modules, personalization and experimentation to optimize engagement and downstream conversion.

Responsibilities include setting the homepage roadmap, driving high-intent interactions, building automated content frameworks, and leading a small team while partnering with Marketing, Digital,

Qualifications

• Bachelor’s degree in Business, Marketing, Technology, or a related field.
• 7+ years in product management with a focus on digital channels.
• Proven track record launching digital products in travel, e-commerce, or financial services.
• Attention to detail and ability to manage multiple tasks and priorities.
• Strong analytical skills to drive decisions and product enhancements.
• Excellent communication and interpersonal skills across teams and levels.
• Passion for travel and understanding of industry trends.
• Flexibility to work with a global team across multiple time zones.

Responsibilities

• Homepage vision & roadmap: set strategy for Chase Travel homepage and entry points.
• Qualified engagement: increase high-intent actions from the homepage.
• Content automation: build scalable automation for homepage content and modules.
• Customization & personalization: define and ship personalized experiences at scale.
• Site monetization: own homepage monetization strategy with partners.
• Content & merchandising: optimize offers, rewards value, and recommended trips.
• Cross-team feeder alignment: partner with Digital, Marketing/CRM, Rewards.
• Experimentation engine: run continuous test-and-learn with guardrails.
• Performance & accessibility: ensure fast, accessible homepage across devices.
• Governance: prioritize homepage real estate and changes with clear criteria.
• People leadership: manage two direct reports and develop product cadence.

Skills

Leadership

Strategic thinking

Analytical skills

Communication

Cross-functional collaboration

Travel industry knowledge

Time management

Education

Bachelor’s degree in Business, Marketing, Technology, or related field

Tools

Agile methodologies

Job description

Chase Travel is seeking a results-driven Vice President of Product Experience to lead the homepage experience across web, mobile and chat in the authenticated context. You will own the strategy, UX, content/modules, personalization and experimentation to optimize engagement and downstream conversion.

Responsibilities include setting the homepage roadmap, driving high-intent interactions, building automated content frameworks, and leading a small team while partnering with Marketing, Digital,