VP of Platform Product & Operations (Remote)

RiseMe; Chicago (IL); Hybrid; USD 225,000 - 250,000; Full time

Job summary

Envoy Global is seeking a VP of Product & Product Operations to own the strategy, delivery, and operating discipline for our immigration case management platform. This hybrid role combines platform product leadership with product operations ownership to build scalable processes and governance.

You will drive platform strategy, lead build-vs-buy decisions with architecture and engineering, and design operating metrics while mentoring a cross-functional team in a matrixed environment.

Qualifications

• 12+ years in product management with senior/VP-level leadership experience.
• Experience owning a platform or shared-services product line and making build-vs-buy decisions in partnership with architecture/engineering.
• Proven success designing and running product operations frameworks (planning cadences, governance forums, operating metrics).
• Experience in SaaS platforms serving regulated or compliance-sensitive domains is a strong plus.
• Strong analytical skills and ability to translate data into roadmap trade-offs.
• Excellent stakeholder management and executive communication; ability to build consensus across product, engineering, design, and GTM teams.

Responsibilities

• Own platform strategy and roadmap for the core platform, including shared services and workflow engine.
• Partner with architects and engineering to define platform direction and prioritization for reusable components and integrations.
• Lead build-vs-buy evaluations balancing cost, speed, compliance, and maintainability.
• Establish platform governance forums and health metrics to align multiple stakeholders and ensure platform health.
• Champion API-first and reusable components to enable rapid assembly of new products atop a stable platform foundation.
• Own end-to-end product operations: planning cadences, release management, and documentation standards.

Skills

Platform leadership

Strategic thinking

Executive communication

Data-driven decisions

Education

Bachelor's degree

MBA or equivalent

Job description

Envoy Global is seeking a VP of Product & Product Operations to own the strategy, delivery, and operating discipline for our immigration case management platform. This hybrid role combines platform product leadership with product operations ownership to build scalable processes and governance.

You will drive platform strategy, lead build-vs-buy decisions with architecture and engineering, and design operating metrics while mentoring a cross-functional team in a matrixed environment.