VP of Operations, Utilities & Customer Experience

Accounting Offices; Louisville (KY); On-site; USD 180,000 - 250,000; Full time

Job summary

A local organization is seeking a Vice President of Operations responsible for overseeing the systems, people, and technologies delivering services to nearly one million customers daily. This executive role involves strategic leadership, regulatory compliance, and operational excellence. The ideal candidate should possess 10+ years of executive-level experience, a bachelor's degree preferably in Engineering, and a strong customer-centric mindset. This position offers an exceptional opportunity to drive innovation and manage significant budgets in a collaborative environment.

Qualifications

• 10+ years of executive-level experience in operations, construction, maintenance, or engineering.
• 7+ years of executive leadership and people management experience.
• Exceptional communication and presentation skills.

Responsibilities

• Ensure safe, reliable service while meeting regulatory requirements.
• Lead emergency response efforts to minimize disruption.
• Drive implementation of advanced technologies.

Skills

Leadership

Financial acumen

Operational excellence

Customer-centric mindset

Strategic planning

Communication

Education

Bachelor’s degree in Engineering or related field

Job description

A local organization is seeking a Vice President of Operations responsible for overseeing the systems, people, and technologies delivering services to nearly one million customers daily. This executive role involves strategic leadership, regulatory compliance, and operational excellence. The ideal candidate should possess 10+ years of executive-level experience, a bachelor's degree preferably in Engineering, and a strong customer-centric mindset. This position offers an exceptional opportunity to drive innovation and manage significant budgets in a collaborative environment.