VP of Operations — Scale SaaS with Equity & Flexible PTO

Brynson™; New York (NY); On-site; USD 150,000 - 220,000; Full time

Benefits offered by this job

Meaningful ownership stake

Flexible PTO

Job summary

Brynson™ is seeking a VP of Operations in New York City to assess and stabilize operations across functions while building scalable processes. The ideal candidate has over 8 years in operations within a high-growth SaaS environment and has experience in customer-facing operations. This role offers a significant ownership stake and requires strategic leadership to help scale the business. A flexible PTO policy and minimal travel of 10–20% are also included.

Qualifications

• 8+ years in operations at a high-growth technology company.
• Experience in owning customer-facing operations.
• Strong proficiency with operational tech stacks.

Responsibilities

• Assess the current state of operations quickly.
• Establish clear ownership across functions.
• Design scalable processes and build KPI frameworks.

Skills

High-growth SaaS experience

Customer-facing operations

Exceptional communication skills

Proficiency in HubSpot

Tools

HubSpot

Google Workspace

Slack

Job description

Brynson™ is seeking a VP of Operations in New York City to assess and stabilize operations across functions while building scalable processes. The ideal candidate has over 8 years in operations within a high-growth SaaS environment and has experience in customer-facing operations. This role offers a significant ownership stake and requires strategic leadership to help scale the business. A flexible PTO policy and minimal travel of 10–20% are also included.