VP of Operations - AI-Enabled Growth Leader

Menlo Commercial Real Estate Group; Tempe (AZ); On-site; USD 140,000 - 200,000; Full time

Job summary

Menlo Group is seeking a Vice President of Operations to translate the CEO’s vision into priorities, processes, and accountability across the firm. This on-site role will lead an evolving operations team and build an AI-powered operating model to scale performance.

You’ll oversee end-to-end transaction operations, governance, and systems integration, partnering with the CEO to align practice areas and support growth in dental, healthcare, and commercial real estate transitions while delivering a

Qualifications

• 10+ years of operations leadership experience, including 5+ years leading teams of 15 or more.
• Operational experience in commercial real estate and in mergers & acquisitions, business brokerage, or practice transitions; deep expertise in one and fluency in the other.
• Experience leading operations through major organizational change, such as a merger, acquisition, or significant restructuring.
• Proven track record of process improvement: mapping, redesigning, documenting, and scaling workflows.
• Demonstrated AI-forward leadership: daily, hands-on use of major AI platforms and building AI-driven automated workflows.
• Experience with workflow automation and integration platforms (e.g., Zapier, Make, n8n, Power Automate) and connecting CRMs and document management tools.
• Proven ability to drive AI adoption across a team, with measurable results in time savings, capacity, or quality.
• Professional client-facing experience with business owners, professionals, or high-value clients.
• Strong financial acumen: budgets, margins, staffing models, forecasting, and transaction economics.
• Experience in a transaction-based professional services environment where multiple parties, deadlines, documents, and closing conditions must be coordinated.
• Bachelor’s degree in business, finance, real estate, or related field, or equivalent experience.

Responsibilities

• Lead organizational changes during growth, including new structures, roles, reporting lines, and workflows across the firm.
• Align teams on common systems, processes, terminology, roles, and performance expectations; strengthen a shared culture.
• Document where transaction workflows should be unified vs specialized and document both.
• Communicate change clearly to staff and advisors as roles evolve.
• Own the AI and automation roadmap; identify where AI removes manual work and speeds transactions.
• Design and build AI-powered workflows using leading AI platforms and automation tools.
• Deploy AI agents to draft CIMs, prospectuses, offering memorandums, and marketing packages.
• Integrate AI with CRM and transaction management systems for seamless data flow.
• Build AI fluency; train team, create prompt libraries and playbooks.
• Establish AI governance to protect data and ensure accuracy and compliance.
• Measure impact of AI initiatives and report results to the CEO.
• Oversee end-to-end transaction lifecycle across practice areas.

Skills

Operations leadership

AI-forward leadership

Change management

Cross-functional collaboration

Process improvement

Financial acumen

CRM systems

Data-driven

Team building

Education

Bachelor’s degree in business/finance/real estate

Tools

Pipedrive

Zapier

Make

n8n

Power Automate

Job description

Menlo Group is seeking a Vice President of Operations to translate the CEO’s vision into priorities, processes, and accountability across the firm. This on-site role will lead an evolving operations team and build an AI-powered operating model to scale performance.

You’ll oversee end-to-end transaction operations, governance, and systems integration, partnering with the CEO to align practice areas and support growth in dental, healthcare, and commercial real estate transitions while delivering a