VP of Operations / Integrator

SherlockTalent; Florida; In loco; USD 180.000 - 250.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Profit-sharing or equity participation

Direct report to the CEO

Path to COO

Descrizione del lavoro

SherlockTalent is seeking a VP of Operations/Integrator to take ownership of our internal operating system and support our significant growth. This role is critical for implementing operational systems, managing cross-functional teams, and ensuring efficiency across departments. You should have over 7 years in operations with at least 3 years at the VP level, strong expertise in recurring revenue models, and proficiency in modern business tools like HubSpot. Aiming for a candidate who utilizes AI in everyday workflows is crucial for this role.

Competenze

• 7+ years in operations leadership, with 3+ years at VP/Director level in a B2B company.
• Proven track record building operational systems from scratch.
• Experience managing cross-functional teams of 15–50+.

Mansioni

• Own the internal operating system and design scalable operational infrastructure.
• Manage Sales Operations, Marketing Operations, and Account Management.
• Lead cross-functional initiatives between sales, marketing, and technology.

Conoscenze

Operations leadership

Building operational systems

Cross-functional team management

Recurring revenue models

Modern business tools proficiency

EOS/Scaling Up/OKRs

AI tools usage

Strumenti

HubSpot

ClickUp

BI/analytics

Automation software

Descrizione del lavoro

Job Title: VP of Operations / Integrator — Location: Aventura, FL (3 days onsite) — Salary: $225,000 + benefits — Reports To: CEO — Job Number: 7375

VP of Operations / Integrator

We're an AI-first company — not as a talking point, but as a daily operating standard. Every team member uses AI to move faster, decide better, and eliminate manual drag. We're at an inflection point: the systems that got us here need to be rebuilt for the next stage of growth, and this role owns that rebuild.

The Role

We're looking for a VP of Operations to take ownership of our internal operating system. This is not a maintenance position — it's a build-and-scale mandate. You'll own the processes, people, and infrastructure that drive daily execution, freeing the CEO to focus on vision, strategy, and growth.

This is a COO-track role with a VP title today. You run the machine: provider onboarding, recurring revenue operations, team accountability, SOP development, and cross-functional alignment.

What You'll Own

Operational Infrastructure: Design and implement the systems to support 2–5x growth — SOPs, KPIs, workflows, and accountability structures across every department.

Build repeatable, measurable processes for provider onboarding from signed agreement through first treatment and recurring revenue activation.

Own the recurring revenue model: identify churn risk, optimize activation rates, and maximize provider lifetime value. If a core process lives in someone's head, your job is to put it in a system.

Team Leadership

Directly manage Sales Operations, Marketing Operations, and Practice Success / Account Management.

Implement structured meeting cadences, goal-setting frameworks (OKRs, EOS, or equivalent), and weekly performance scorecards.

Build a culture of ownership — clear expectations, fast feedback, and full visibility into performance. Hire and develop A-players; address underperformance quickly and directly.

Cross-Functional Integration

Serve as the operational hub between sales, marketing, provider success, and technology.

Own the tech stack: HubSpot, ClickUp, analytics platforms, and automation tools.

Drive data-informed decisions through dashboards and reporting cadences. Lead cross-functional initiatives including product launches, new market entry, and system migrations.

AI & Automation

Lead AI adoption across the organization — identify high-impact use cases, deploy tools, and build AI-augmented workflows at the team level.

Apply AI to reporting, onboarding, lead scoring, content generation, and internal operations. You personally use AI daily and set the operational standard for what that looks like.

CEO Leverage

Serve as the CEO's operational counterpart — you own execution, he owns vision. Translate strategic direction into operational plans with clear owners, timelines, and milestones. Identify problems before they escal — and arrive with solutions, not status updates.

What We're Looking For

Required

• 7+ years in operations leadership, with 3+ years at the VP/Director level in a B2B company scaling from $5M–$50M+
• Proven track record building operational systems from scratch — SOPs, KPIs, onboarding workflows, and recurring revenue processes
• Experience managing cross-functional teams of 15–50+ across sales, marketing, and account management
• Strong command of recurring revenue models and the levers that drive retention, expansion, and LTV
• Proficiency across modern business tools: HubSpot, project management platforms, BI/analytics, and automation software
• Hands‑on experience with EOS, Scaling Up, OKRs, or a comparable operational framework
• AI‑native operator: you use AI tools daily and can demonstrate specific examples of how they've made you and your teams more effective — this is a firm requirement

Preferred

• Background in medical devices, health tech, or provider network businesses
• Experience in distributed or franchise-like network models
• Familiarity with B2B sales cycles involving medical professionals or practice owners
• Experience driving AI tool adoption across a team or organization — not just personal use, but building AI-augmented workflows at scale

Compensation

• Base: $180,000 – $250,000
• Performance bonus: 25–40% of base, tied to operational KPIs and company growth
• Profit‑sharing and/or equity participation — structured for long‑term alignment
• On‑site at company headquarters, South Florida
• Direct report to the CEO with a clear path to COO