VP of On-Site Property Operations & Board Relations

AKAM Associates Inc.; City of Rochester (NY); On-site; USD 175,000 - 200,000; Full time

Job summary

AKAM Associates Inc. in New York, NY seeks a VP of On-Site Management Operations to lead daily operations across residential properties, ensuring service excellence, financial performance, and client satisfaction while supporting the SVP.

You will supervise property management staff, oversee budgets, maintain SOPs, engage with Boards and residents, and mentor teams to drive safety, compliance, and operational efficiency.

Qualifications

• Bachelor’s degree or higher in Business Administration, Real Estate, or related field; advanced degree preferred.
• 7–10 years of residential property management experience, with at least 3 years in a leadership role.
• Professional designations such as ARM®, CMCA®, or CPM® preferred; real estate license a plus.

Responsibilities

• Oversee daily management and operations of assigned properties, ensuring compliance with regulations.
• Monitor preventive maintenance, capital projects, and building operations for efficiency and safety.
• Ensure properties meet service standards for presentation, safety, and resident satisfaction.
• Implement and maintain SOPs across properties.
• Conduct regular check-ins with property managers, staff, and clients.
• Assist in preparing and managing annual operating and capital budgets; monitor financial performance.

Skills

Financial management

Operational leadership

Team management

Communication

Client relations

Education

Bachelor’s degree in Business Administration, Real Estate, or related field; advanced degree preferred.

Job description

AKAM Associates Inc. in New York, NY seeks a VP of On-Site Management Operations to lead daily operations across residential properties, ensuring service excellence, financial performance, and client satisfaction while supporting the SVP.

You will supervise property management staff, oversee budgets, maintain SOPs, engage with Boards and residents, and mentor teams to drive safety, compliance, and operational efficiency.