VP of High Volume Business

Pellera Technologies; United States; On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading IT solutions company seeks a VP of High Volume Business responsible for leading ecommerce operations. The role requires optimizing logistics, overseeing warehousing, and collaborating across teams to enhance customer experience. Ideal candidates will have strong leadership skills and over 7 years of experience in ecommerce or logistics. This full-time position offers competitive compensation and is based in the United States.

Qualifications

• Minimum of 7 years of experience in ecommerce operations or logistics leadership roles.
• Strong understanding of supply chain and logistics.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Lead and manage the ecommerce platform for optimal performance.
• Oversee logistics, warehousing, and fleet management.
• Collaborate with cross-functional teams to align operations with business goals.

Skills

Leadership

Communication

Problem-solving

Education

Bachelor's degree in Business or Operations Management

MBA preferred

Tools

Ecommerce platforms

Logistics systems

Job description

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Join to apply for the VP of High Volume Business role at Pellera Technologies

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The VP of High Volume Business responsible for overseeing and optimizing all aspects of the ecommerce platform at Pellera Technologies. This includes managing ordering and shipping logistics, warehousing and fleet logistics, real estate and insurance matters, integration lifecycle services, and RMA/warranty/refurbishment processes. The role requires strategic leadership, operational excellence, and cross-functional collaboration to ensure seamless customer experiences and efficient backend operations.

Key Responsibilities

• Lead and manage the ecommerce platform, ensuring optimal performance and user experience.
• Oversee ordering and shipping logistics, including coordination with fulfillment partners and carriers.
• Manage warehousing operations and logistics, including vehicle fleet management.
• Handle real estate and insurance matters related to ecommerce operations.
• Supervise integration lifecycle management services to ensure smooth onboarding and system interoperability.
• Develop and manage RMA (Return Merchandise Authorization), warranty, and refurbishment processes.
• Collaborate with cross-functional teams including IT, customer service, and finance to align ecommerce operations with business goals.
• Monitor KPIs and implement continuous improvement initiatives across all operational areas.

Qualifications

• Bachelor's degree in Business, Operations Management, or related field; MBA preferred.
• Minimum of 7 years of experience in ecommerce operations or logistics leadership roles.
• Strong understanding of supply chain, warehousing, and logistics systems.
• Experience with integration lifecycle management and ecommerce platforms.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Environmental Factors and Physical Requirements

• Physical environmental factors of this position include those found in typical business office environment or home office environment.
• Requires use of general office equipment and personal computer equipment.
• Ability to travel. Various means of travel may be required, including auto and air travel. This position requires travel: Occasionally
• May be required to work irregular schedules including but not limited to as applicable: Nights, weekends, holidays, on-call, and/or overtime.

About Pellera

Pellera Technologies, born from the merger of Mainline Information systems and Converge Technology Solutions, recommends, designs, and supports IT solutions that help businesses increase their effectiveness. Our team of sales and technical professionals hold over 1000 vendor and industry certifications, and we have earned multiple industry awards and accolades, including the CRN Tech Elite 250. Pellera partners with the top IT manufacturers and solution providers to deliver best of breed IT solutions to our customers. With over 28 years of helping customers solve their business needs, we continue to seek and retain the best people.

EEO/AA Employer/Vet/Disabled

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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