VP, Loyalty Benefits & Digital Experiences

Testing Site - JPMC; New York (NY); Presencial; USD 140.000 - 180.000; Jornada completa

Descripción de la vacante

Testing Site - JPMC is seeking a Product Manager for the Benefits Experience team, building mobile and web experiences within Chase's digital ecosystem. You will develop features and customer experiences focused on Cardmember Benefits, write user stories, groom the backlog, and collaborate with design and development to deliver scalable, intuitive UX.

In this role you will lead product innovation, partner with stakeholders, manage delivery timelines, and align strategies across multiple teams to

Formación

• 5+ years of digital product management experience.
• 3+ years of people leadership experience.
• Experience managing complex programs.
• Experience with Agile product development techniques and practices.
• Structured thinker with ability to analyze opportunities, recommend solutions, and communicate effectively.
• Demonstrated ability to create momentum among diverse teams, managing delivery timelines with composure under pressure.
• Positive team-oriented attitude suitable to aligning established and new business practices.

Responsabilidades

• Support collaboration with stakeholders and SMEs to define vision and develop strategy.
• Gather and refine requirements in Jira to navigate value in accordance with customer and business stakeholder priorities.
• Work closely with Scrum teams to create requirements, prioritize the backlog, review in-sprint progress and ensure features meet all acceptance criteria and are ready for production.
• Work in an Agile development environment to develop phased delivery and go-to-market plans in partnership with partners.
• Lead workstreams with partners (strategy, product, design, technology, finance, controls, ops, marketing) on prioritization of delivery and innovation roadmaps.
• Maintain deep knowledge of user experience insights and journeys and use analysis to anticipate trends and absorb best practices to continuously refine backlog.
• Develop key relationships and manage communications with stakeholders, including senior executives.

Conocimientos

Digital product management

Leadership

Agile development

Strategic thinking

Stakeholder management

Descripción del empleo

Testing Site - JPMC is seeking a Product Manager for the Benefits Experience team, building mobile and web experiences within Chase's digital ecosystem. You will develop features and customer experiences focused on Cardmember Benefits, write user stories, groom the backlog, and collaborate with design and development to deliver scalable, intuitive UX.

In this role you will lead product innovation, partner with stakeholders, manage delivery timelines, and align strategies across multiple teams to