VP, IT Infrastructure & Operations — Scale & Secure Tech

DaParrot Ltd; United States; Remote; USD 180,000 - 340,000; Full time

Job summary

Serve Robotics is seeking a VP of IT Infrastructure & Operations to shape IT strategy, security, and enterprise platforms across delivery depots, labs, and offices. You will scale systems for rapid growth while ensuring reliability, compliance, and a great user experience.

You will build and mentor a high-performing IT team, own budgets and vendor relationships, and partner with engineering and security to enable global robotics development and operations.

Qualifications

• 15+ years in IT infrastructure and operations.
• 8+ years in leadership roles managing distributed environments.
• Experience in high-growth tech companies and live ops.
• Deep knowledge of networking, cloud platforms and identity management.

Responsibilities

• Define and execute the IT roadmap with budget, vendor decisions and tech priorities.
• Partner with engineering, security, operations, HR, finance, facilities and growth teams.
• Lead IT planning for new markets, facilities, acquisitions and initiatives.
• M&A – lead IT diligence and integration strategy and execution.
• Oversee enterprise IT infrastructure, networks and cloud services.
• Implement collaboration, productivity and ERP systems for cross-functional teams.
• Support IoT and edge-device deployments critical to robotics operations.
• Define access controls, identity management, incident response and security hardening.
• Ensure SOX, SOC 2, GDPR compliance; build a high-performing IT team.

Skills

IT leadership

Enterprise IT

Networking

Cloud platforms

Identity management

Security controls

Vendor management

Compliance

Tools

ERP systems

SaaS applications

Job description

Serve Robotics is seeking a VP of IT Infrastructure & Operations to shape IT strategy, security, and enterprise platforms across delivery depots, labs, and offices. You will scale systems for rapid growth while ensuring reliability, compliance, and a great user experience.

You will build and mentor a high-performing IT team, own budgets and vendor relationships, and partner with engineering and security to enable global robotics development and operations.