VP IT Business Lead Analyst – Fraud & Authorization

Citi; Irving (TX); On-site; USD 115,000 - 172,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citi in Irving, Texas seeks an IT Business Lead Analyst to drive delivery and technology enablement across the Authorization & Fraud domain for the U.S. Consumer Credit Cards business.

You will partner with business and technology teams to translate needs into scalable, high‑quality solutions and lead application systems analysis. This senior role requires strong analytical, problem‑solving, and leadership skills, with solid SDLC and Agile experience to manage priorities, dependencies, and risk

Qualifications

• 6-10 years of experience in application development, systems analysis, technical business analysis, or related technology disciplines.
• Strong application development and engineering background with the ability to understand, evaluate, and influence technical architectures and solution designs.
• Proven experience gathering, documenting, and managing complex business, functional, and technical requirements.
• Extensive experience analyzing systems, business processes, data models, workflows, and integrations.
• Demonstrated ability to successfully lead and deliver complex technology initiatives in a fast-paced environment.
• Subject Matter Expert (SME) in one or more areas of application development, systems analysis, or technology solution delivery.
• Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and modern technology delivery practices.
• Ability to manage competing priorities and adapt quickly to changing business needs and strategic objectives.
• Excellent analytical, problem-solving, and critical-thinking capabilities.
• Strong leadership, stakeholder management, facilitation, and project coordination skills.
• Exceptional written and verbal communication skills, with the ability to effectively communicate across technical and non-technical audiences.
• Experience within financial services, credit card, acquisitions, risk, or customer lifecycle management domains is preferred.

Responsibilities

• Partner with business stakeholders, product owners, architects, developers, and technology leadership to align business objectives with technology solutions.
• Lead the elicitation, analysis, documentation, and validation of complex business, functional, and technical requirements.
• Identify and drive system enhancements that support new products, regulatory requirements, process improvements, and strategic business initiatives.
• Analyze complex business processes, system workflows, data flows, and integration requirements to develop scalable and sustainable solutions.
• Serve as the primary liaison between business and technology teams, ensuring requirements are accurately translated into technical designs and implementation plans.
• Provide technical leadership and expertise in application development, systems analysis, and solution design while ensuring alignment with enterprise architecture standards and best practices.
• Apply knowledge of application architecture, infrastructure, development methodologies, and business processes to drive successful project outcomes.
• Contribute to and promote standards for development, testing, implementation, and production support processes.
• Lead and support application systems analysis efforts across cross-functional technology teams and multiple concurrent initiatives.
• Resolve complex, high-impact issues through detailed analysis, sound judgment, and innovative problem-solving.
• Manage project priorities, dependencies, risks, and stakeholder expectations to support successful execution and delivery.
• Serve as a subject matter expert and trusted advisor, providing guidance and mentorship to analysts, developers, and project teams.
• Assess and proactively manage technology, operational, and business risks associated with project delivery.
• Ensure adherence to applicable policies, standards, regulatory requirements, and control frameworks.
• Demonstrate sound decision-making, transparency, and accountability while effectively escalating and managing risks, issues, and dependencies.

Skills

Leadership

Stakeholder management

Project coordination

Analytical thinking

Problem solving

Communication

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

Citi in Irving, Texas seeks an IT Business Lead Analyst to drive delivery and technology enablement across the Authorization & Fraud domain for the U.S. Consumer Credit Cards business.

You will partner with business and technology teams to translate needs into scalable, high‑quality solutions and lead application systems analysis. This senior role requires strong analytical, problem‑solving, and leadership skills, with solid SDLC and Agile experience to manage priorities, dependencies, and risk